ITMPI FLAT 004
Main Menu

Recent Posts

Tips for Fighting ‘Can You Hear Me Now’ and Other Robocalls

Have you heard of the “Can you hear me now?” scam? You receive a call, are immediately asked that question, and if you answer “yes,” it gets recorded and may get used to claim you agreed to be charged for their services. It is ridiculous, and the bad news is that technology is getting better. As Ben Popken explains in an article for NBC News, some automated robots are even programmed to assure you that …

Read More »

Security Tips and Tricks for the Remote Office

Remote offices—especially ones that consist of just your home office—have no on-site cyber security staff. Thus, you must fend for yourself. An article from Staples provides some hints. Having access to a VPN (virtual private network) is usually a big part of a remote working experience, as it provides access to critical shared resources in a secure manner. In cases where speed is really of the essence though, employing cloud services to access resources may …

Read More »

10 Tips for Office Building Security

Realistically, in spite of how many millions of dollars of equipment and information are stored in offices, the average office worker is not sweating security. People just take it on faith that nothing will ever be stolen, and they are right—until they are wrong. In a post for MVP Protective Services, Braden Russom shares 10 tips to remember about building security: Practice effective communication: Designate a single trusted person to broadcast security information via email, …

Read More »

4 Things to Know about Office Injuries

Falling down is the most common office accident, and it causes the most disabling injuries too. Tripping over loose wires or carpet, slipping on a wet floor, and bending over in a bad chair are all an express trip to a wheelchair. An article from Albert Einstein College of Medicine shares this and three other tips. Tip number two—even lifting small loads can be injurious if you lift the wrong way. When taking something off …

Read More »

Tips to Recognize and Avoid the Office’s Hidden Dangers

In an article for Safety+Health, Lauretta Claussen pinpoints a whopping 25 different ways you can keep safe at the office—in areas as diverse as falls, ergonomics, vision problems, fire safety, and administrative controls. If you read the whole thing, you get free membership in OSHA (not really). Among other things, she says to keep drawers shut and not to fully extend filing cabinets, because it can be uncomfortable to bang your knee on a drawer …

Read More »

Business Intelligence: 5 Tips to Implement It Well

Your business knows just so much. The problem might be that it does not realize how much it knows. Bringing together business intelligence to produce meaningful new insights is an art in which CIOs can play an important part. In an article for ZDNet, Mark Samuels shares some tips from Martin Draper, technology director at luxury retailer Liberty, on how CIOs can best leverage business intelligence: View your initiative as a pervasive cultural approach. Gain …

Read More »

A CIO’s Keys to Cloud Adoption Success

CIOs are gradually becoming pretty comfortable with the cloud, but it seldom hurts to gather up more information. In an article for CIO Insight, Joy Sim talks through a private cloud implementation and how to transform operations to best take advantage of it. A shift in the IT service delivery model is required. Cloudy Days Renovating delivery begins with creating an infrastructure-as-a-service (IaaS) service definitions document. This document will itemize cloud offerings and detail the …

Read More »

Is IT in Jeopardy?

Business is not always a zero-sum game, but a lot of businesses act that way anyway: Some businesses rise to the top with blatantly superior processes and strategy, while the rest flounder underneath, chasing their own tails. And the truth is that a lot of IT departments are floundering too. In an article for InformationWeek, Lisa Morgan describes four ways that corporate IT may be in jeopardy: IT overpromised and under-delivered. Business expectations are too …

Read More »

Forrester’s Research on CIOs and C-Suite Tech Spending

As strange as it sounds, businesses have decided technology has become too important to leave to the people who understand technology. All of the C-suite is involved in tech spending now. Fortunately, the CIO is still a dominant force in such proceedings. In a post for Forrester, analyst Andrew Bartels shares highlights from new research into executive tech purchasing patterns. Bartels displays the data so succinctly that it would actually be detrimental to truncate it …

Read More »

3 Ways Your Culture May Be Sabotaging Innovation

Everybody wants innovation. But if somebody were to create an “innovation button,” it would break within an hour, smashed to pieces by overzealous palms. In order to truly and reliably foster innovation in a business, the culture must be aligned to facilitate it. In an article for CIO.com, Sarah K. White describes three ways your culture might actually be inhibiting innovation: Losing sight of the end-user Ignoring cross-departmental collaboration Lack of unification over common goals …

Read More »

4 Considerations for Maximum Shameless Self-Promotion in IT

Someone needs to toot your horn, and nobody is lining up to volunteer for the gig. That means you need to do it yourself, especially if you want to keep ascending the ranks of IT leadership. In an article for TechRepublic, Patrick Gray shares some considerations to remember when plotting your strategy for dominant self-promotion. You, Starring You Self-promotion does not have to be seen as completely self-serving (even though… it is). Several efforts at …

Read More »

3 Ways IT Can Bring More Value to the Business

What does the business want? IT value. When do they want it? Constantly. CIOs coming to grips with this reality may need some assistance. In an article for the Enterprisers Project, SAS CIO Keith Collins shares three ways IT can live up to expectations: Know your business in depth. Gain insights into trends. Understand what is possible now and what will be possible soon. Profitable Behavior For IT to be its most effective, it needs …

Read More »

5 Things New Managers Should Focus on First

Not many leaders enter into their roles custom-built and bred for the task. For most, leadership is a thing that is just thrust upon people, and they learn as they go. In an article for Harvard Business Review, Anthony K. Tjan shares leadership advice garnered from studying the philosophies of 100 of the world’s most respected leaders. He distills it into five areas of focus for new managers: Establish your leadership philosophy. Focus on the …

Read More »

Improving Service Performance through Gamification

Gamification did not take the world by storm the way some business trends have recently, but the idea continues to have merit. If you can structure work to feel objective- and improvement-based, it should create new internal benchmarking metrics. So in a post for ITSM.tools, Matthew Hooper discusses how IT service performance might be empowered by gamification. Rules of the Game When employees feel confident that their work aligns with what the business needs, they …

Read More »

5 Ways to Improve Project Communication

Perhaps you have not climbed the peak of the Great Communicator Mountain yet. What can you do to get there? In a post at the Project Risk Coach, Harry Hall provides five easy pointers to turn you into Ronald Reagan (or some apolitical facsimile): Practice active listening. Keep your project management teams small. Use more interactive communication. Focus on your nonverbal skills. Plan your project meetings. Become McDonald Pagan Active listening is like regular listening, …

Read More »