Tracer – IT Support Document Management




Tracer can store all project-related documents or electronic artifact templates and are instantly available when requried by a specific process step. Templates or completed documents can be stored and managed within Tracer. Process document templates are linked to the specific work event and process step that require them. The stored documents can be viewed within that work event or through an independent list with a identity reference to the specific work event that produced them.


  • Standard DOCUMENT TEMPLATES are linked to process steps that require them
  • Store SUPPORTING DOCUMENTATION directly with associated work events
  • Add new document templates to processes AS NEEDED
  • Document Management Service Desk Interface

Process Document Templates


Process Management - QC - Attachments

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