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ITIL V3 Life Cycle
Category Archive

BUSINESS VALUE OF THE ITIL V3 LIFE CYCLE

April 28, 2016 • ITIL V3 Life CycleComments (0)

The ITIL V3 Lifecycle phases define a set of specialized organizational capabilities for providing value to customers in the form of services.  The capabilities take the form of functions and processes that are used to manage services over their “lifecycle.” The value of each phase is elaborated below:  SERVICE STRATEGY VALUE This phase allows an

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ITIL V3 Service Life Cycle

January 17, 2016 • ITIL V3 Life CycleComments (2)

ITIL defines service management as “a set of specialized organizational capabilities for providing value to customers in the form of services.  The capabilities take the form of functions and processes that are used to manage services over their Lifecyle.

ITIL Life Cycle – SERVICE STRATEGY

May 30, 2015 • Application Support, CIO, General ITIL Discussion, IT Outsourcing and ITIL, ITIL V3 Life CycleComments (0)

  During Service Strategy, the relationships between the business customer and application support team are identified and defined.  The IT Organization must become familiar with the business needs and goals in order to develop an understanding of