The Benefits of ITIL Service Portfolio Management

With your ITSM, maybe undertaking ITIL service portfolio management should be your next big task. But first, you might need to know what it is. In a post at ITSM.tools, Stephen Watts defines and describes ITIL service portfolio management, outlines its benefits, and discusses how it compares to other types …

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What CEOs Expect from Their CIO

Now that CIOs are taking on further responsibility, CEOs are reevaluating what roles and responsibilities CIOs need to take on. And according to a 2016 Harvey Nash survey, more CIOs (34%) report directly to the CEO than ever before. As well, more have seats on the board than ever before …

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Tech’s Gender Gap Is Getting Worse, Not Better

According to a report from Accenture and Girls Who Code, the number of women in the US computing workforce will drop from 24% to 22% by 2025 if there is no intervention by tech leaders and others. In an article for TechRepublic, Allison DeNisco says this could change if tech …

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4 Hybrid Cloud Misconceptions

Most businesses have gotten over their initial apprehension of the cloud, but plenty of new apprehensions are still emerging. The hybrid cloud, for instance, is giving many pause. In an article for the Enterprisers Project, Kevin Casey describes and debunks four misconceptions of the hybrid cloud: Hybrid cloud means sacrificing …

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Time to Discard Non-Compete Clauses?

Everybody hates theft, and theft of ideas might be the most personal form of them all. Non-compete clauses exist to limit how much of your business’s knowledge an exiting employee can take with him or her and potentially use against you in the future. Are such practices really practical though? …

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7 Sizzling IT Outsourcing Trends

As technology changes, strategy changes with it. And IT outsourcing evolves with both of them in turn. In an article for CIO magazine, Stephanie Overby describes seven percolating trends in IT outsourcing that you should keep in mind: Rapid software development Cloud integration Talent wars Automation results Captive offshore delivery …

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3 Ways CIOs Must Adapt amid ‘Digital Darwinism’

Animals adapt to changing habitats. Businesses must adapt to changing technology, like the cloud, big data, and the Internet of Things. CIOs regardless of industry need to be ready for the evolution. In an article for the Enterprisers Project, Michael Segal describes the three actions CIOs must take: observe, plan, …

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Examining IT Services from Different Perspectives

IT service management is all about stability and reliability. Paradoxically, stability and reliability are actually moving targets, since business is always evolving. In a brief meditation at his blog, Professor P. Ross S. Wise considers this conflict and how service management should be viewed from different perspectives. Curved Trajectories He …

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10 Top Tips for Better Release Management

With great release management in the organization, there may not be a lot to talk about. With bad release management, there is plenty to talk about, and it is probably being talked about loudly. In a post for ITSM.tools, Simon King shares 10 tips to improve release management and put …

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