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Tag Archives: business

Three Roles of Senior Leaders in IT Governance

If IT is not properly supporting all the initiatives that matter to the business, weak IT governance could be to blame. Do not feel bad if this sounds like your organization. IT alignment is still an area that many business executives are struggling to integrate. In an article for the Wall Street Journal‘s Deloitte Insights, it is explained why a CIO cannot achieve perfect governance without senior support. A Little Help from My Friends Could ...

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7 Essential Components of a Successful Improvement Program

Do you have the guts to change with the times? If you do not, you can just watch the business rust. But if you do, continual service improvement provides the means to maintain the business’s sheen for all times. In a guest post for Joe the IT Guy, Ian Clayton discusses the seven essential elements of a successful improvement program: Define the problem. Focus on the customer. Obtain the commitment of leadership. Socialize the program. ...

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A 10-Year Study Reveals What Great Executives Know and Do

In an article from Harvard Business Review, Ron Carucci reveals the details of a 10-year study that closely analyzed great executives and isolated the best practices they engaged in. Through the course of the study, 2,700 leadership interviews were conducted, which ultimately uncovered seven performance factors that correlated with strong leaders. These factors then lead to the discovery of four reoccurring patterns that distinguish the best of the best: Executives are knowledgeable about the entire ...

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How to Develop an Operational Risk Management Plan

Any successful organization is able to identify, evaluate, and manage any operational risk that may arise. These risks can range from a failed business process to an external event. In a post at the Project Risk Coach, Harry Hall elaborates on how to develop a plan to manage operational risk. Handling the Biggest Risks There are four types of risks organizations need to be aware of: Process risk People risk System risk External event risk ...

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