7 Habits of Highly Effective Configuration Managers

Service asset and configuration management might fall under the category of “boring but necessary” work. But if you are really passionate about it, you can make it “exciting and business-enabling.” In a post at his blog, Joe the IT Guy shares seven tips to be a great configuration manager: Watch for scope creep. Baseline your production environment. Share the load. Examine your lifecycle. Build checks into processes to verify the configuration management database (CMDB). Be …

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Project Management Can Be for Everyone

So many project managers have a horrible time explaining what project management is to family and friends. And that is really pretty silly, because project management is a set of skills that can help virtually anyone in any situation. In a post for Voices on Project Management, Dave Wakeman shares a few virtues of project management that you should be able to explain to anyone. The Manager in Us All On one level, project management …

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Emailing While You’re on Vacation Damages Morale

Picture you’re enjoying yourself on a beach somewhere, or maybe off in the mountains, or maybe even going to a good friend’s wedding. You have the time away, but there’s an unshakable urge to check your emails for work. Who could it hurt to just send out an email or two to see how things are going? In an article for Harvard Business Review, Katie Denis explains why this can be quite harmful to a …

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How to Communicate Effectively When You Have No Time for Meetings

You have to keep all your stakeholders informed on how your project is going, but you may not have enough time in the day to physically meet with all of them. What options beyond meetings are available to you? In a post at A Girl’s Guide to Project Management, Elizabeth Harrin discusses potential answers. Informed Faster One thing you can do to simplify the effort of your reporting is to build a “minimum communication list.” …

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How to Become a Better Coach to Your Team Members

When you make an honest-to-goodness effort to help your team members improve, they notice, and they appreciate it. Or at the very least, they appreciate it when you actually do a good job of it. Toward that end, in a post at her website, project leadership coach Susanne Madsen discusses a few potent tips for becoming a better coach. Coaching for Specific Effect First of all, it is important to understand the difference between giving …

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Should Media Companies Fear Amazon?

Amazon is a modern marvel in the consumer space. So as they move into media world, should other businesses be concerned? In a post for Gartner, Ted Chamberlin gives reasons why Amazon should and shouldn’t be feared. Fearing the Amazon? Chamberlin start off by stating why Amazon should be revered as an immediate industry threat: Amazon Video has really begun to move into a higher profile with projected investments in original content to tune of …

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Dig into the Data So You Can Have Happier Customers

In a world where Amazon, Facebook, and countless other industry titans are using data to help keep their customers happy, not using this advantage would be foolish. The goal now is to create a great experience between the customer and the brand so that the customer remains happy and continues to consume content. In an article for ZDNet, Mark Samuels gives some advice for how to use this data to your advantage: Get customer consent …

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Changing How We Re-Skill in the Age of Automation

A host of major new technologies and principles is popping up all at once in the IT industry, and everyone is struggling to adapt. It is even getting harder to reliably upskill employees with abilities that are sure to still be useful in a few years’ time. In an article for InformationWeek, Rostow Ravanan, CEO of Mindtree, discusses how to rethink approaches to training. Accessing More Skills Quicker Employees increasingly do not need to bother …

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The Anatomy of an IT Strategic Plan

As IT’s place in a business environment grows increasingly important to success, proper IT strategic planning must occur. Surprisingly though, not many businesses have put effective strategies in place for IT to work with. In an article for CIO magazine, Stephanie Overby shares some practices that can be implemented in order to develop a successful strategic plan. Strategizing for Strategy The first step to creating a worthwhile IT strategic plan is to use the business …

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How to Be More Forward-Thinking in Your Project Decisions

Projects involve a constant stream of decisions. Some decisions are quick and easy. Others are difficult, take lots of time, and have significant impact. Let’s look at three decision models that can help you be more forward-thinking in your project decisions. Few project managers think deeply enough about how their project decisions will be made. Using the wrong decision models results in weak decisions that often change later, in turn resulting in adverse impacts to …

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