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IT Best Practices

10 Ways to Get Your New IT Boss Up to Speed

Just because your new boss is above you in the hierarchy does not mean that you cannot be of invaluable help to that person’s success in the role. And assuming you are not a bitter jerk, you should probably want to see your boss succeed! So in an article for TechRepublic, Scott Matteson provides 10 tips for you to help new IT leaders thrive: Serve as a resource. Offer an insider’s perspective. Don’t revise the …

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5 Styles of Effective Listening That Will Make You Smarter

Listening is deceptively more complicated than you might expect. How many times have you been nodding along to a conversation when in reality you’re just plotting the next thing you’re going to say? And there isn’t a single way of listening either. In a post at Project Bliss, Leigh Espy outlines five ways people listen to others and how you can utilize them: Appreciative Comprehensive Critical Discriminative Empathetic Learning to Listen The first form of …

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How to Turn Down Bad IT Ideas Gently

Build a giant robot to yell at people on the street to use your company’s products: maybe not the best idea. How does an IT leader turn down such ideas without hurting feelings or killing imagination? In an article for ZDNet, Mark Samuels relates some tips to help. Killing Them Softly In the first place, telling people their idea will not work is like a ripping-off-the-Band-Aid sort of scenario: It should be down fast. Letting …

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Nudge Some Ethics into Your Employees

Everyone is familiar with when public policy projects seek to “nudge” the public in some way, like the “Truth” anti-smoking campaign. But now businesses have deliberated over adopting a similar approach with their employees. In a post for strategy+business, Matt Palmquist says how to go about giving employees a subtle nudge in the right direction. A Nudge Goes a Long Way Nudges can work wonders when done right. They aren’t expensive and can be pretty …

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IT Cost-Benefit Analysis: It’s Important, so Do It Right

Cost-benefit analysis is so important to knowing whether a certain course of action is worthwhile, but performing it correctly is sometimes more art than science. Understanding cost-benefit analysis will increase IT’s favorability by the business in a big way. So in an article for TechRepublic, Mary Shacklett provides some solid tips for getting it right. IT and Cashback Shacklett provides a lengthy example of a hypothetical IT project and breaks down its potential benefits and …

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How to Tell Your Boss That You’re Not Engaged at Work

Imagine for a moment that being dissatisfied had a marketable dollar value attached to it. It’s not too far off from the truth; everyone suffers when employees aren’t satisfied with work. We lose roughly half a trillion dollars to employee dissatisfaction annually and it can be easily avoided. In an article for Harvard Business Review, Tomas Chamorro-Premuzic and Lewis Garrad explain how to tell your boss that you aren’t engaged at work. Engaging Yourself at …

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6 Hard Truths IT Needs to Accept

The truth can be a hard pill to swallow. CIOs now function in a time where all the parts of IT that were once commonplace have now been upended. There are two approaches to these difficult changes: Ignore them in order to continue striving for unrealistic ideals, or accept the truth and plan the future of your business around that change. In an article for CIO magazine, Dan Tynan conveys six hard truths that IT …

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Put an End to Your Feedback Loop

On one hand, we want to always be improving how we work in order to become stronger leaders. On the other hand–change is hard. Sometimes we put off addressing or outright ignore feedback we receive, but there is nothing more damning than receiving the same negative feedback more than once. In an article for strategy+business, Jesse Sostrin gives tips on how to end this feedback loop. Snipping the Loop Sostrin lists off four different ways …

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A Guide to Email Design Best Practices

In spite of all the new options that exist, email is still a major marketing tool. A good email campaign can crack open the gates to new business—but only if the design of the email is stellar. In a post at MageMail, Amanda Ng shares a comprehensive guide to email design best practices. The Email Starter Pack Ng touches upon almost everything one could think of, so here are just a few highlights to munch …

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Tactical Performance Is Eroding Your Bottom Line

It turns out that “familiarity breeds contempt” may be true on an organizational level just as much as on a personal one. In an article for Harvard Business Review, Lindsay McGregor and Neel Doshi share their research that indicates an adherence to strategy—measured as “tactical performance”—can actually hurt business performance, unless it is balanced out by a crucial second factor. Process Gone Astray Everyone knows that a business should not develop processes just for the …

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