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Industry & Career Insights

Quality Only Equals Value When You Spell It Out

In a post for Source Global Research, Alison Huntington shares data that a majority of clients rate the service of their consultants as “high” or “very high.” However, nearly half as many clients feel that consulting work is generating additional value on top of what was paid. Rather than being a result of shoddy consulting, Huntington has data to support a different conclusion: Clients are just not being made aware of how much value the …

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Swing like Tarzan with Career Opportunities

As a consultant, you may not want to get pigeonholed into one sort of work if your passion actually lies elsewhere. What is the most effective way for you to pivot away from what you are doing toward what you would like to do? A post at Consultants Mind answers that you should “swing like Tarzan,” meaning you should not let go of one vine (your current gig) before you have grabbed onto the next …

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Incumbent Advantage Is Real

As Fiona Czerniawska notes in a post for Source Global Research—it is not just great service that keeps clients returning to you for repeat business. It could also be that clients have just gotten comfortable with the reliability you bring. That is incumbent advantage. In fact, businesses are reluctant to describe consultancies’ work in very positive terms when they have not worked with them directly before, even if they have heard multiple stories of consultancies’ …

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Consultants for Robots

Data from Source Global Research finds that 81 percent of American businesses are seeking consultants for assistance in developing robotic process automation (RPA) and A.I. The challenge for businesses right now is in locating the right, practical areas in which to implement RPA and/or A.I. As an article at Consultant News says, “The reasons why corporates are deploying RPA/AI included improving process efficiency (60 per cent), better customer engagement (57 per cent) and to develop …

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AI May Soon Replace Even the Most Elite Consultants

Amazon’s Alexa is now answering economic questions for UBS Group AG’s clients in Switzerland. Alexa accepts queries from clients and then analyzes data from UBS’s chief investment office to provide an answer. This is only the beginning of how AI will get involved in important decisions, perhaps to the concern of consultants. In an article for Harvard Business Review, Barry Libert and Megan Beck discuss what is on the horizon. Rise of the Machines Right …

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Stop Getting Stuck in the Medium-Term of Your Career

A post at Consultants Mind points out that many of us fixate too much on the “medium term” of our career paths, a period approximately between six months and three years in the future. Often, the medium term is just how long it takes to get through a project of some sort. But sometimes projects (or the equivalent thereof) get interrupted or canceled, and where does that leave your plans? A better solution is to …

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The Digital Marketing Revolution Has Only Just Begun

A post at Consultants Mind examines and summarizes new information from BCG on digital marketing. Among the findings is that digital marketing continues to evolve, and it is on track to surpass TV marketing spend for the first time in 2017. The reason that digital marketing is so attractive is because it allows for real-time feedback on campaigns’ effectiveness. A/B testing and refinement happen rapidly to produce more pointed advertising. Additionally, BCG advocates taking a …

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A Reminder and a Warning on the Peter Principle

Have you heard of the Peter principle before? It is the idea that people keep getting promoted at work until they reach a level where they are too incompetent to excel further. In other words, they settle permanently into a job that they are not any good at doing. A post at Consultants Mind provides a reminder and a warning on this principle. Frankly, I think the idea is a little exaggerated these days, now …

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What Are Perceptions of U.S. Consulting Firms?

There is a phenomenon in business where, in the pursuit of creating competitive differentiation, companies take a lot of big but similar measures. The result is that… the companies all continue to look the same. In a post for Source Global Research, Alison Huntington believes this phenomenon is gripping U.S. consulting firms. She looks at available research, observing the clients of 19 top-rated firms. In 18 of 19 firms, clients rated service quality as high …

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Strategy Firms Are Winning Big with Digital Transformation

As Fiona Czerniawska relates, Source Global Research estimates that $1 in $6 spent on consulting now goes to digital transformation. In other words, digital transformation has become a huge area of profit for consulting. However, data supports the idea that strategy consultants are more heavily favored than technology consultants in this transformation. As Czerniawska says, “we stand at the threshold of a new phase in the evolution of the digital transformation story—a phase that will …

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