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Industry & Career Insights

Small Projects Are Becoming the Consulting Norm

Consultancies look forward to sinking their teeth into big projects, but in recent years, clients with big projects have been fewer and farther between. They still exist of course, in the form of transformation projects particularly, but it is not likely for the current trend to change anytime soon. Edward Haigh discusses this phenomenon in a post for Source Global Research. He says that the shift toward smaller projects is not just a result of …

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Recommendations Aren’t Everything

In a post for Source Global Research, Alison Huntington observes that there is a disconnect between work quality of consultancies and how many clients would be willing to recommend those consultancies to others. Specifically, one survey finds 89 percent of clients would or have recommended a firm, but only 66 percent of clients would speak positively of the firm’s quality (and only 37 percent positively of the firm’s value created for the client). Why would …

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Deloitte Hit by Cyber-Attack Revealing Client’s Secret Emails

Deloitte, ranked in 2012 as the best cybersecurity consultancy, has been hacked. It is a problem when any big business gets hacked, but it is particularly problematic in Deloitte’s case, since they have dealings with all the biggest companies in the world (in addition to countless US governmental departments). The hacker reportedly got in through an administrator’s account that required no two-step verification, and the hacker then had unrestricted access. Upward of five million emails …

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Microsoft Excel Is Going to Make Your Life Even Easier

Practically anyone with a desk job has used Microsoft Excel at some point, some more extensively than others. For those who make a living off of its reliable matrices, there is good news: Microsoft is delivering more, “smarter” technology. In an article for TechCrunch, Frederic Lardinois explains how Excel is going to incorporate machine learning and make better use of your data inputs. Excelsior The big highlight is that Excel will now distinguish more data …

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Quality Only Equals Value When You Spell It Out

In a post for Source Global Research, Alison Huntington shares data that a majority of clients rate the service of their consultants as “high” or “very high.” However, nearly half as many clients feel that consulting work is generating additional value on top of what was paid. Rather than being a result of shoddy consulting, Huntington has data to support a different conclusion: Clients are just not being made aware of how much value the …

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Swing like Tarzan with Career Opportunities

As a consultant, you may not want to get pigeonholed into one sort of work if your passion actually lies elsewhere. What is the most effective way for you to pivot away from what you are doing toward what you would like to do? A post at Consultants Mind answers that you should “swing like Tarzan,” meaning you should not let go of one vine (your current gig) before you have grabbed onto the next …

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Incumbent Advantage Is Real

As Fiona Czerniawska notes in a post for Source Global Research—it is not just great service that keeps clients returning to you for repeat business. It could also be that clients have just gotten comfortable with the reliability you bring. That is incumbent advantage. In fact, businesses are reluctant to describe consultancies’ work in very positive terms when they have not worked with them directly before, even if they have heard multiple stories of consultancies’ …

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Consultants for Robots

Data from Source Global Research finds that 81 percent of American businesses are seeking consultants for assistance in developing robotic process automation (RPA) and A.I. The challenge for businesses right now is in locating the right, practical areas in which to implement RPA and/or A.I. As an article at Consultant News says, “The reasons why corporates are deploying RPA/AI included improving process efficiency (60 per cent), better customer engagement (57 per cent) and to develop …

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AI May Soon Replace Even the Most Elite Consultants

Amazon’s Alexa is now answering economic questions for UBS Group AG’s clients in Switzerland. Alexa accepts queries from clients and then analyzes data from UBS’s chief investment office to provide an answer. This is only the beginning of how AI will get involved in important decisions, perhaps to the concern of consultants. In an article for Harvard Business Review, Barry Libert and Megan Beck discuss what is on the horizon. Rise of the Machines Right …

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Stop Getting Stuck in the Medium-Term of Your Career

A post at Consultants Mind points out that many of us fixate too much on the “medium term” of our career paths, a period approximately between six months and three years in the future. Often, the medium term is just how long it takes to get through a project of some sort. But sometimes projects (or the equivalent thereof) get interrupted or canceled, and where does that leave your plans? A better solution is to …

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