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It’s Time to Stop Inviting Cowboy Consultants to the ITSM Rodeo

Matthew Burrows, Chair of the itSMF International Ethics Review Board, rightfully has a bone to pick with “cowboy” IT service management (ITSM) consultants. Cowboy ITSM consultants are ones who have read some books on ITSM, achieved one nice success with ITSM, and christened themselves as experts as a result. Such people definitely exist, since Burrows says he has seen too many of them making nonsensical presentations at conferences. This thus serves as a good reminder …

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KPMG Will Launch a 4-Year Digital Degree Apprenticeship Program

In London, Manchester, and Leeds in the United Kingdom, KPMG will be providing a four-year program to students to “gain a BSc degree from BPP University in digital and technology solutions.” Tuition is not only free, but students also receive a salary. They will work with KPMG experts to explore and understand new technologies, and in the latter half of the program, they will delve into specializations like IT consultant and network engineer. At the …

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Should You Join the Online Market?

Consultants on demand, in a somewhat Uber-esque sense: Is such an online market possible? Yes, and there are already a bunch of them. As a consultant, should you be looking to join one yourself? Maybe. The benefits of such markets are spelled out clearly to businesses served, namely, lower costs for less and more specific work from curated professionals. For the consultants themselves though, this is another embodiment of the gig economy, where people complete …

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Practical Tips to Consider When Hiring a Good Business Consultant

When you do not have the skills or know-how to grow your business in the way that you would like, you decide to hire a consultant to fill in that gap or build that capability. What should go into that hiring decision though? A post at All About Consulting discusses the answers. First, you should get clear on your business priorities, which will serve as a compass for what types of consultants to look for …

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6 Tips for Hiring a Consultant

Small businesses may not have much experience with consultants, and they may have even less idea of how to use them effectively. You should not hire a consultant before you really know how to use them to their fullest ability. In a YouTube video, Amy Schmittauer discusses the six tips to know about this: Know your contract terms and the goal of the engagement. Assume your consultant understands the contract terms. Be aware of what …

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Reasons Your Business Needs an IT Consultant

Even when you always try to hire the best, there are going to be gaps in expertise here and there. In an article for The LMJ, Michael Cruickshank suggests some reasons that you might want to hire IT consultants to augment your business. For one thing, hiring IT consultants on a limited basis to handle specialized tasks is cheaper than hiring a dedicated employee for a task. Consultants also have a depth of experience working …

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People Are Not One-Stop Shopping in Hiring

Today, businesses expect people who can “do it all”—and this expectation is too high, according to Fiona Czerniawska in a post for Source Global Research. Sure, people who have dabbled in a lot of robust areas of consulting exist, but they are few and not necessarily excessively more valuable. Rather, what is more important is putting together teams that collectively account for a full spectrum of relevant knowledge areas. Clients do not care if you …

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How an IT Consultant Can Benefit Your Nonprofit

A little bit of technology can enhance virtually any experience, but you may not always have the knowhow to make the best of that technology. Enter the IT consultant. Peter Franklin writes about the benefits of IT consultants to nonprofits in an article for Tech Networks of Boston. Specifically, he talks about the IT consultants who have their niche in nonprofit work. He says such consultants can improve support tools, reduce inefficiencies, and generally save …

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What to Know for Consultant Interview Questions

Consultant interviews typically involve a more specialized form of mental gymnastics than other types of job interviews. They ask a variety of behavioral questions and ask you to interpret case studies. In an article for the Balance, Alison Doyle highlights some tips to best prepare you to ace these interviews. Quiz Wizard First, you should prepare to be asked all of the usual job interview stuff, since some of that will leak into the interview—stuff …

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5 Reasons to Hire an Expensive Consultant

The more you pay for something, the more quality you expect. But sometimes that quality is just an illusion created by good marketing, and something cheaper would have been fine. Is it worthwhile to go top-dollar with consultants for your business when you could attempt to do the work in-house instead? In an article for Fast Company, Justin Webb gives five reasons why he believes the answer is a yes: Specialized expertise Real-world experience Dedicated …

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