Strengthen controls whether benefits to the organization, there is no debate. Has an effective IT management and control of the organization, its market share can be increased, the financial situation improved, innovation has increased, and the organization’s reputation has also been enhanced. 1
ISACA , responsible for COBIT association created to IT management and control is defined as the responsibility “The board and senior management of …… , by ensuring that the organization’s IT sustains and extend the leader in business strategy and objectives, organizational structure and processes constitution. ” 2
According to this definition, IT management and control is not just about IT resources in daily operations, but on the coordination of IT with business objectives in order to bring value to the organization relationship.
If IT control so beneficial, and involve more competent, then why only 38 % of senior managers know IT is how to control it? 3
” ACM Communication “( Communications of the ACM ) on the article said , “Some IT experts mistakenly think business leaders can not control IT , because they lack the technical skills. “The article emphasizes that the reality is, in fact, not the need for technical knowledge. “Understanding IT capacity or plan brought by smarter, more effective use of IT to obtain new and improved business capabilities, no how to design, build, operate or IT expertise system. ” 4
To further prove his point the authors, the article of this concept car phase-comparison:
If someone wants to run a taxi service, they need to understand the capabilities and requirements for operating a car service, rather than how to design and manufacture vehicles.
Therefore, effective leading IT control does not require IT skills.
Back Taxi Service metaphor – though it does not need to understand the design and manufacture of the car, there are some things they need to fully understand in order to drive. More importantly, they also need to understand something to the effective operation and remain competitive, such as:
- Resource Allocation
- How to manage the risks associated with the service
- How to make the right business decisions
According to Vice President of Technology Management University of Bridgeport and director Gad J. Selig said Dr., ” IT management and control of success is more often determined by the leadership, people skills and management of cultural transformation, and not by the policies, procedures, processes and technology. ” 5
His work in hard skills occupies only 40 % IT skills needed for management and control. These are relatively easy to learn skills such as:
- Project management
- Risk Management
- Status Report
In addition 60 percent of leadership, and other soft skills. Some are natural, some are often learned through experience, such as:
- Effective Communication
- Team building
- Change Management
IT management and control is more about leadership, decision-making and responsibility, rather than the need to build complex IT specific skills system.
What is the bottom line? No hard IT skills, business executives still can get for their organizations IT control success. They should not be afraid and forgive myself. Business leaders need only possess strong leadership skills normally required, as well as to share effective IT management and control model of vision and appreciation to drive the business forward.
3 Weill, P. and Ross, J. top executives how to manage IT decision-making powers to obtain high-level results ( How Top Performers Manage IT Decision Rights for Superior Results ), Harvard Business School Press , 2004
4 JUIZ, C., & toomey, M. (2015). control or whether control IT? ACM communications