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IT-Business Alignment

3 Steps for IT to Learn to Talk Business

The easiest way to capture someone’s attention is to offer them something exciting. However, what a system admin finds exciting might be different than what excites an executive. IT needs to recognize that nuance. In an article for Smarter with Gartner, Chris Pemberton gives three steps for how IT can learn to talk business. All the Right Words Pemberton says to focus on the business’s wants and desires first so you can tailor your response …

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How You Can Improve Business Support

While on a support call recently, I had the misfortune of suffering through long hold times, dreary music, and being transferred from person to person with no end in sight. While I waited I had plenty of time to think about what could be done better not just for this experience, but also from my own perspective to improve interactions with my own business. Listen More, Speak Less First, start by listening to your business—really …

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Using the Hierarchy of Purpose to Prioritize Your Company’s Projects

Every business makes an effort to track and prioritize projects, but too many of those efforts are hollow. For instance, implementing a project management tool to track projects and compare benefits will do no good if nobody can be convinced to use it. It requires a comprehensive and committed strategy to understand a business’s project portfolio and plan accordingly. In an article for Harvard Business Review, Antonio Nieto-Rodriguez introduces the “hierarchy of purpose” to achieve …

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Is IT Having an Identity Crisis?

All of the forward-thinking businesses understand the value of IT these days—but not all businesses are forward-thinking. In many places, proving IT’s value is a war still being waged. Likewise, IT workers themselves often have yet to awaken to the significant influence they have on helping or hurting business performance. In an article for Computerworld, Minda Zetlin addresses this potential identity crisis. The View from the Frontlines To begin with, here are some numbers from …

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Can You Use Conflict to Improve IT-Business Strategy?

It is well established that you cannot please everyone, not even within your own business. Different people have different agendas in their pursuit of growing the business, often leading them into direct conflict with each other. Yet in an article for MIT Sloan Management Review, Toshiro Wakayama and Karen LaPierre discuss an example of a business that has been able to generate better results through encouraging such conflict. Could your business mimic this success? Head …

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How to Join Tech and Marketing

We know that technology and marketing are like coke and beer–the former targets a large anonymous population, while the latter reaches out to smaller known groups of audiences. Yet they are dependent on each other for the overall outcome of a business. To better connect the two functions, Mark Samuels, in writing for ZDNet, points out four ways that CIOs and CMOs can create a mutually beneficial relationship: Finding common goals to help the business …

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How Lean IT Paves over the IT-Business Gap

We have talked about the IT-business gap for years, and yet we still see this chronic problem lingering around. Indeed, experts have been giving advice to bridge this gap by highly prioritizing it in every company, but little helps when technology keeps changing like a whirlwind today. Part of the reason stems from the disruption of the traditional enterprise IT model caused by four revolutionary forces—digital, elevated CIO mandates, de-globalization, and cloud computing. Indeed, we …

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The CFO-CIO Relationship: How to Bridge the Gap

Technology is intrinsically linked to every department, not limited to finance to improve costs and maximize profit. However, the relationship between CFOs and CIOs has not always been a smooth collaboration. In the haste and competitiveness of business nowadays, if CIOs and CFOs remain focused completely on their own concerns and fail to bridge their profession gap, then neither one will ultimately further the business’s goals. For a CFO who seeks to position the company …

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3 Ways to Achieve IT-Business Alignment

The issue of IT-business alignment is never clear-cut. It’s usually not an IT or management problem, but the true problem resides in people’s feelings and experience. This idea of “aligning” two different and separate groups together is a persistent puzzle that causes many IT leaders to lose sleep. Worse is that, despite the unrelenting attention to this topic from a vast array of consultants and others, a clear working template or solution doesn’t always help. …

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Business Capabilities in Business-IT Alignment

This article explores(and debunks) the traditional notions of IT-business alignment and offers a more pragmatic approach to keeping IT in sync with business objectives through business capabilities. It also considers the critical role that enterprise architecture (EA) can play in this process. You can view the white paper here at AITS: http://aits.org/wp-content/uploads/2017/01/Brian-Cameron-Business-IT-Alignment.pdf   Brian Cameron will be presenting a free webinar with ITMPI on February 2! Sign up here: Business Capabilities in Business/IT Alignment

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