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Category: Organizational Knowledge

Managing Knowledge in Collaborative Software Maintenance Environment

Managing Knowledge in Collaborative Software Maintenance Environment

| January 24, 2012 | 0 Comments

Knowledge Management is strategically important to business – any organization able to capture, maintain, and distribute information rapidly and accurately to its resources is light years ahead of organizations that struggle to do so. This becomes more apparent in the software maintenance environment, where knowledge management is quite literally a sink-or-swim skill.  This .pdf from [...]

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Knowledge Management (KM) – How to Beat the Baby Boomer Retirement Blues

Knowledge Management (KM) – How to Beat the Baby Boomer Retirement Blues

| January 17, 2012 | 0 Comments

In the late 1990’s, Northrop Grumman faced a big problem: they didn’t need the 12,000 workers

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How Can We Best Capture Knowledge?

How Can We Best Capture Knowledge?

| December 20, 2011 | 0 Comments

Effective Knowledge Capture is Critical for the Future of IT As critical applications continue to age in our organizations, so do the resources that maintain and manage those applications. Do you have a plan to capture the essential knowledge your aging workforce has? Do you know the best practices to spread that knowledge throughout the organization? [...]

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Knowledge Management Best Practices

Knowledge Management Best Practices

| November 15, 2011

This PDF from Primus Knowledge Solutions gives a great look into knowledge management best practices – namely how to utilize knowledge as a corporate asset. Focusing on call centers, help desks and other support environments, this pdf gives a good argument for better knowledge management, and best practices to harness the effort.

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Knowledge Management – Lessons Learned and How To Identify Them

Knowledge Management – Lessons Learned and How To Identify Them

| October 21, 2011

This article from the Knowledge Management Research Library takes the stance that ‘lessons learned’ need not be something seen as resulting from failure. But organizations also need to identify and benefit from lessons learned procedures and measurements. This article gives a few tips on how to better turn mistakes into future successes.

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Knowledge Management – Lessons Learned and How To Identify Them

Knowledge Management – Lessons Learned and How To Identify Them

| September 28, 2011

This article from the Knowledge Management Research Library takes the stance that ‘lessons learned’ need not be something seen as resulting from failure. But organizations also need to identify and benefit from lessons learned procedures and measurements. This article gives a few tips on how to better turn mistakes into future successes.

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The Relationship between Social Interaction and Knowledge Management System Success

The Relationship between Social Interaction and Knowledge Management System Success

| September 22, 2011

This research paper from the Journal of Knowledge Management Practice set out to, as the paper itself states, “expand the base of knowledge in that area [Knowledge Management], and empirically test the relationship between social interaction within an organization and knowledge management system success.”

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News Feed:CYIOS Integrates CYIPRO Business Transformation Tool with Microsoft

News Feed:CYIOS Integrates CYIPRO Business Transformation Tool with Microsoft

| September 22, 2011

… a provider of CYIPRO, a business transformation tool to empower staff and management to make decisions based on organizational knowledge, announced that …Read More

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Knowledge Management Success Equals Project Management Success

Knowledge Management Success Equals Project Management Success

| September 22, 2011

This podcast featuring Dr. Ginger Levin includes the point that knowledge management means much more than keeping the organizations knowledge available and valuable – it can mean the difference between project management success and project management disaster!

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News Feed:How knowledge management helps keep the US attack-free

News Feed:How knowledge management helps keep the US attack-free

| September 15, 2011

Accordingly, knowledge management practices expanded to accommodate more ways to aggregate and share critical information. From an architectural point of…Read More

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