Wednesday , April 26 2017
ITMPI FLAT 004
Main Menu
Home / ITMPI Insights

ITMPI Insights

No More Limits! Why WIP Targets Are Better for Improving Team Performance

For decades now, the Operations Research and Industrial Engineering communities—and especially Lean and Theory of Constraints (TOC) practitioners—have preached the importance of limiting “work in progress,” or WIP, in order to improve flow in a process or system. The conceptual foundation for such WIP limits is known as “Little’s Law,” named after John Little for having provided the first proof of the theorem back in 1961. In order to boost the throughput of a system, Little’s Law asserts ...

Read More »

Over 30 Years of Hacking—and No Improvements on the Horizon

It is 31 years ago that Cliff Stoll discovered a hacker tunneling into US government networks by passing through his computers at the Lawrence Berkeley Lab. Stoll was asked to clear up a billing discrepancy, discovered the German hacker who was working for the KGB, and alerted the US government managers of the networks that the hacker was targeting. He later wrote about it in The Cuckoo’s Egg, which remains an excellent read. Unfortunately, Stoll did better ...

Read More »

Measuring and Managing Customer Profitability

The only value a company will ever create for its shareholders and owners is the value that comes from its customers—current ones and new ones acquired in the future. To remain competitive, companies must determine how to keep customers longer, grow them into bigger customers, make them more profitable, serve them more efficiently, and acquire more profitable customers. But there’s a problem with pursuing these ideals. Customers increasingly view suppliers’ products and standard service lines ...

Read More »

The Tactical Guide for Building a PMO – How to Run a Successful PMO

Despite what you might read in the news, or hear at the water cooler, there’s a growing demand for information on building a PMO (project management office). Over the past few months, I’ve had the opportunity to share my perspectives on this topic based on my book The Tactical Guide for Building a PMO. It has been a fantastic opportunity; people have enjoyed the presentation and have told me they now have some “amazing takeaways” ...

Read More »

Organizational Project Business Management and PMOs: Executive View

Written with Darrel G. Hubbard Introduction During our PMO case study research over the past 13 years, we delved into the construct, organizational concept, and framework of Organizational Project Business Management (OPBM). In addition, we delved deeply into the models, framework, and organizational concepts of the Project Business Management Or­ganization (PBMO). We documented those research results in our latest book, A Compendium of PMO Case Studies – Volume II: Reflecting Project Business Management Concepts {Bolles ...

Read More »

Negotiating with Difficult People: We Have a Hostage Situation!

Chances are high that at at least one point in your career or personal life, you’ve had to negotiate with someone who was holding something you value as “hostage.” This may have included a particular service, payment, or resource, or quite possibly the TV remote, your favorite TV show, or having to tell your 5-year-old to put down the phone extension. Chances are even higher that you probably dreaded the whole process of getting what you ...

Read More »

Managing Distributed Projects

Projects are increasingly distributed across different sites. But distributed teams and suppliers complicate communication and create numerous frictions. Over half of all distributed projects do not achieve their intended objectives and are then canceled. Traditional labor cost-based location decisions are replaced by a systematic improvement of business processes in a distributed context. Benefits are tangible, as our clients emphasize: Better multi-site collaboration, clear supplier agreements, and transparent interfaces are the most often reported benefits. There ...

Read More »

Creative Genius—TODAY?

It’s not often that an article about genius starts with a reference to William Shatner’s iconic Star Trek sci-fi character, James T. Kirk. In the 1968 TV show, Kirk is discussing one of the greatest minds of his century when he says, “A genius doesn’t work on an assembly line basis. Did Einstein…produce new and revolutionary theories on a regular schedule? You can’t simply say, ‘Today I will be brilliant.’ ” I would contend that ...

Read More »

Business Capabilities in Business-IT Alignment

This article explores(and debunks) the traditional notions of IT-business alignment and offers a more pragmatic approach to keeping IT in sync with business objectives through business capabilities. It also considers the critical role that enterprise architecture (EA) can play in this process. You can view the white paper here at AITS: http://aits.org/wp-content/uploads/2017/01/Brian-Cameron-Business-IT-Alignment.pdf   Brian Cameron will be presenting a free webinar with ITMPI on February 2! Sign up here: Business Capabilities in Business/IT Alignment

Read More »

An Overview of Guardrails: Keeping Aligned and on Track

Introduction Solution delivery is a complex process. However, it is possible to see if one is on track in a relatively straightforward manner. In essence, lean-agile methods are about achieving the highest level of business value realization in the shortest amount of time in a predictable and sustainable manner. This requires working on the most important business value requests within the proper capacity to implement them quickly. This is often complex and difficult; however, it ...

Read More »