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Legacy Support

May, 2017

  • 12 May

    3 Tips for Renovating Outdated Enterprise Software

    Jobs require knowledge workers nowadays. However, it is hard to maximize employee productivity when your employees spend half of the time at work interacting with other clients, stakeholders, and colleagues. Andrew Bourque, in an article for CIO.com, suggests that CIOs can make interactions more efficient by putting knowledge workers into a digital space. He points out three important aspects of renovating outdated enterprise software: Search is everything. Communication is key. Everyone should have an assistant. ...

April, 2017

  • 23 April

    An Interview with Dave Gordon on His Book, The Data Conversion Cycle

    Businesses approach data conversion projects with apprehension, and perhaps rightfully so. But the Practicing IT Project Manager, Dave Gordon, has written a new book aimed at demystifying data conversion for all roles involved. We interviewed Dave about his book and his reliable, repeatable process for data conversion. Here’s what he had to say. AITS: Your book, The Data Conversion Cycle, describes a generalized approach to data conversion that can be applied by nearly anyone involved ...

July, 2016

  • 13 July

    A New Day for Legacy IT

    Jonathan Feldman, CIO of the City of Ashville, N.C., proposes that the end of legacy IT is at hand. He accepts the resistance to this idea and addresses it head-on. In an article for InformationWeek, Feldman elaborates further on the end of legacy IT and the beginning of “Digital Services.” Feldman’s previous statements were blunt and indicated the end of an era. What they failed to explain was how to progress IT away from the ...

May, 2016

  • 18 May

    Open a Window: Using Data and Self-Awareness to Remove Organizational Blind Spots

    In 1955 the American psychologists Joseph Luft and Harrington Igham developed a technique to help individuals place themselves in context to the world and the people around them. This technique originated in the study of group dynamics and organizational behavior at the University of California and is a feedback/disclosure model of self-awareness. By combining the first names of the technique’s founders, this model came to be known as the Johari Window, represented by four quadrants. ...

April, 2016

  • 13 April

    The Big Con: It Happens in Software Too

    I saw the film The Big Short recently with my wife, and if you haven’t already seen it, I strongly suggest you do. As we walked to our local cinema however, we were a little unsure what to expect. A movie about the financial crash? I had my doubts even a large salty popcorn would be adequate compensation. It is based on Michael Lewis’s book of the same name. It stars Christian Bale and Ryan ...

March, 2016

  • 30 March

    Legacy IT Systems: Hidden Risks Revealed

    You may feel a commitment to your old legacy systems, but in some cases they might be leeches that will continue to suck your organization dry. In an article for InformationWeek, CIO Jonathon Feldman elaborates on his own personal experience with legacy systems, and how to finally let them go. When Old Systems Start to Sag There are two different types of legacy systems. The first are production systems that should indeed be used by ...

February, 2016

  • 24 February

    A Canticle for COBOL: Poor Definitions Beget Poor IT Solutions

    A Canticle for Leibowitz, by Walter M. Miller, is considered to be among the best science fiction novels of all time, and its message is apt for our current times. The story begins 600 years after a nuclear war has all but wiped out modern civilization in what is called the “Flame Deluge.” From the ashes rise a number of human responses to explain and cope with the world that remains. Among these is the ...

  • 8 February

    ITSM Tips They Don’t Always Tell You at ITIL School

    As we understand well, you cannot learn everything you need to know in the classroom. Sometimes, things can only be truly learned in a real-world example. In a post at his blog, Joe the IT Guy elaborates on some skills that ITIL cannot successfully teach all by itself. Life Lessons ITIL books do an excellent job of emphasizing the importance of getting everyone to speak the same language; however, they fail to really explain how ...

  • 3 February

    Windows 10 Migration: 4 Tips to Help IT Prepare

    While some IT professionals are excited about the switch to Windows 10, others are determined to stay with Windows 7/8 for at least another year. In an effort to make the transition as smooth as possible, Andrew Froehlich reveals for InformationWeek some tips to making the switch more smoothly. New Window Installation Migration to the new Windows does not need to happen overnight, and it does not need to happen immediately. Every organization is different, ...

January, 2016

  • 12 January

    Software Contracts: Is This What Stockholm Syndrome Feels Like?

    During a bank robbery in the Swedish capital in August 1973, two men, Olsson and Olofsson, took the employees of the Kreditbanken hostage. By the time the hostages were released six days later, a new sociopolitical and cultural phenomenon was born. Stockholm syndrome: where captives form an emotional bond with their captors. It is generally considered to be an irrational, if understandable, response in the light of the danger hostages face, where they interpret a ...