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IT Best Practices

10 Tips for Leading IT through Good and Bad Times

IT did not use to be known for leadership in any sense. IT was a tank, bulky and slow to make a big change in direction, and so it could only ever play catch-up. Those days are over. IT is fast and has the ability to see opportunity and innovation before the business does. It also has a better ability to mitigate damage when things go wrong. In an article for Computerworld, Sandra Gittlen shares ...

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How Emotional Intelligence Affects Project Outcomes

Emotional intelligence (often going by the awkward “EQ” abbreviation) is the simple principle of being able to address and work with colleagues’ emotions. Intuitively, we probably always knew it was important, but it is only just now becoming formalized. In an article for TechRepublic, Moira Alexander discusses the impact that EQ has on project outcomes. I Second That Emotion For starters, project managers can use EQ to take communication from customers and translate it into ...

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4 Stages of Maturity in IT Departments: Which Is Yours?

If IT were a plant, and you watered it, could you track the stages of its developing maturity? Would you be able to see clear differences from one stage to the next? In an article for TechRepublic, Alison DeNisco shares CEO Dan Roberts’s idea of the IT maturity curve, consisting of four steps: IT supplier Solution provider Strategic partner Innovative anticipator Growing Up Too Slowly The first stage is the most traditional. An IT supplier ...

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Make Your Work Environment Work for Introverts and Extroverts

Leadership articles are starting to go a little overboard with the virtues of introverts at work, perhaps because they might have been marginalized in the past. It is time to place introverts and extroverts on equal footing. In an article for IT Business Edge, Don Tennant shares some insights from Appirio’s senior vice president of human resources, Steven Pruden, about what can be done to create a work environment that makes everyone happy. Fiddling with ...

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3 Popular Creativity Clichés Debunked

How many times have you been asked to “think outside the box,” and how many times has it actually helped you be creative? Too many tactics and concepts are applied to describe or inspire creativity that do not really hold water. In a post at his website, thought leader and public speaker Scott Berkun writes about popular creativity clichés that may mislead your perception of how you should perform at work. Meta-Creativity Here is what’s ...

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A Face-to-Face Request Is 34 Times More Successful than an Email

Imagine you have a research project and you need to ask people to fill out a survey form. Would you send the survey via email or ask other people in person? You may probably think that it is faster, easier, and more convenient to send out an email to hundreds of people. However, according to a study, face-to-face requests are 34 times more effective than emailed ones. Vanessa Bohns, in writing for Harvard Business Review, ...

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6 Pieces of IT Career Advice

The IT career is hardly an easy journey. There will be stumbling blocks, and it’s great if you have people who can help you foresee and get through them. Brian Holak, in an article for TechTarget, shares the best pieces of IT career advice that a selection of IT executives have ever been given. Their responses are supplemental pills that can spare you some headaches along the way: Take the outsider perspective. Be a good ...

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8 Best Practices for Outsourcing App Development Projects

Many start-up companies struggle with the cost and the need for a unique software application. With only limited employees, it is sometimes impractical and costly to develop the app in-house. This is when small companies should look elsewhere. Mary Shacklett, in an article for TechRepublic, suggests small companies go with the outsourcing route, and follow these practices to avoid problems: Do your research. Look for a firm with a local contact. Execute a non-disclosure agreement. ...

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The Death of the Job Interview, and How Top Companies Are Replacing It

Interviewing is a pain for anyone who has to pass this all-in-or-nothing round. However, as the person on the other side of that table, you cannot tell if people are honest and telling the truth in an interview, unless you can read nonverbal signs or their minds. According to Ron Friedman, an award-winning social psychologist, we are creating a condition where people are being dishonest because it is the only way for them to get ...

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The Psychological Power of Simple Websites

Simplicity is the key to brilliance. We know if something is simple when we see it, but having to craft simplicity ourselves is another subject. When it comes to websites, simplicity is often underrated, but it is an essential factor in appealing to the audience’s senses. Lucas Miller, in an article for Business 2 Community, says that a good website often has these three simple things built into it: Predictable: They’re easy on the brain ...

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