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How to Select Dashboards That Improve KPI Tracking and Project Success Rates

We make decisions based on what we know. When we think we know what is going on and we actually do not, we are more likely to make the wrong decisions. Thus, something as “simple” as a dashboard can make a dramatic difference to decision-making and project success in the business. In an article for TechRepublic, Moira Alexander shares some tips to select the best dashboard for your operations. The Dash for Knowledge Dashboards must …

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How Lack of Strategy Disrupts Your Analytics Initiatives

Throwing money at effective analytics tools is one piece of the puzzle to being a data-driven leader. The other piece is setting a clear strategy that makes it easy to understand what analytics are supposed to track and why. In an article for Forbes, Brent Dykes highlights the mistakes that leaders make with analytics strategy and also the steps required to clarify strategy. Lead the Way or You’re in the Way A 2013 study suggests …

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Innovation Metrics and KPIs: Are You Getting What You Pay For?

Global R&D spending hit $1.6 trillion in 2014, which goes to show the search for innovation is as frenzied as ever. In order to ensure there is an ROI on spending though, you need performance metrics. The problem is such metrics utterly indirectly measure innovation. Sami Mahroum and Elif Bascavusoglu-Moreau write an article about how to most effectively capture your ROI on innovation. Finding Tangible Innovation Metrics The issue with using accounting metrics such as …

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Building KPIs in ITSM with a Lean Perspective

IT service management (ITSM) uses technology to enable and facilitate greater business functions. Lean methodology skims the fat to provide more value with fewer resources. In a post at his blog, Joe the IT Guy seeks to merge the two. Specifically, he seeks to create KPIs that are useful to ITSM while keeping a lean spirit in mind. Creating Clearer KPIs Joe wants to do away with KPIs that are derived from scary-looking formulas and …

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Do You Have KPIs, and Do They Matter?

Key performance indicators (KPIs) are often described as the business vital signs. When the KPIs look good, everything is healthy. When the KPIs look bad, call the mortuary cosmetologist. Jermaine Haughton discusses the value of KPIs in an article for the Chartered Management Institute. The Key to It All One key feature of KPIs is that you can build around them. They can be scaled conceptually or various mechanisms can be built to support them. …

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6 Critical Success Factors for Shifting to Cloud from Packaged Product

The cloud is becoming an increasingly attractive option for software companies, due among other factors to its decreasing cost and ability to scale applications up or down quickly. Santiago Comella-Dorda, Chandra Gnanasambandam, and Bhavik Shah write for McKinsey & Company with six executable steps to turn a packaged product into a cloud offering without exhausting the company’s resources: Emphasize minimum viable products rather than “big bang” releases. Treat users as part of the day-to-day development …

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3 Steps to Use KPIs to Measure a Project Team’s Effectiveness

Key performance indicators (KPIs) provide definitive insight into what is and is not working in the business, so it sure would be grand if we could start applying them to our project teams. In an article for CIO.com, Moira Alexander shares three steps for how to make this a reality: Compile a team “to be” list. Zoom in on the important selection criteria. Determine which KPIs work as accurate measurements. KPIs for MVPs KPIs can …

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How a Metric Becomes a KPI

G. Lance Jakob and Anthony Honaker think that “metrics” and “key performance indicators” (KPIs) are terms that have been overused to the point of losing meaning. In order to delineate what a KPI really is, they break down the term into its three constituent words in an article at Reliability Web. Key A metric is at heart just a point of data. A KPI is a metric that has been given strategic significance and points …

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Benchmarking Software Development Projects: 3 Key KPIs

Software development projects are often labors of love, crafted by passionate people who enjoy a challenge. But “love” comes with a lot of baggage, and positivity can sometimes give way to frustration and disappointment. In an article for Computerworld UK, Michael Bragen and Paul Michaels share the three key performance indicators for healthier software benchmarking: productivity, quality, and duration (PQD). Mind Your Ps and Qs and Ds Productivity might be measured according to units of …

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Metrics vs. KPIs: Putting Numbers in Their Places

For as often as it is discussed, there is still a lot of confusion over the difference between metrics and key performance indicators (KPIs). In an article for App Developer Magazine, Don Vilsack aims to stamp out this discrepancy as it pertains to software testing. He clearly delineates the difference, and how a metric truly becomes a KPI. The Difference for KPIs Vilsack puts his concept of “metrics” in context by defining it as “the …

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