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Benchmarking

Four Phases of Successful Benchmarking

Without points of reference, you have no way of knowing which parts of your business are excelling and which parts are lagging. The process of benchmarking provides you with those points of reference, so that you can decide strategically where to invest in improvements. In an article for Field Technologies Online, Jamal Starr discusses the four phases of good benchmarking and how to execute them: Current state assessment Benchmarking participant identification Comparative analysis Strategic prognosis …

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4 HR Benchmarks and What They’ll Tell You about the Business

You need to care about your employees, or else they will find another employer that does. Toward that end, there are general benchmarks to consider that will tell you how your workforce is doing. In an article for TLNT, Marc Rind discusses four of those benchmarks in the form of questions: Where do we stand on turnover? Are we helping our employees grow? Are there potential gender pay gaps? Is absenteeism a problem? Measuring the …

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How to Understand Your Organizational Health

What does a healthy organization look like? According to McKinsey, true organizational health comes from having a long-term focus. But more specifically, health comes from using short-term transformations to bolster long-term corporate objectives. In an article for McKinsey & Company, Lili Duan, Rajesh Krishnan, and Brooke Weddle share four “power practices” to use during transformation that can improve organizational health: Set a clear direction. Make it meaningful to employees. Spark ideas and innovation. Build strong …

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Harvey Nash/KPMG CIO Survey 2017

What happens when you survey nearly 4,500 CIOs and technology leaders globally about the changes they are facing? In the case of Harvey Nash and KPMG, you get a 60-page report documenting every aspect of what IT leaders are currently facing. Here is a sampling of the data collected from this robust analysis. Data for Days First, let’s address the thing that every report under the sun mentions: Businesses continue to report a tech skills …

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IT Transformation: Success Hinges on CIO/CFO Collaboration

When CIOs and CFOs collaborate poorly, it has a significant negative impact on the benefits of IT transformation. Forbes Insights and Dell EMC have conducted a global survey of 500 CEOs, COOs, CIOs, and CFOs, and this point was one of their major conclusions. Here are some other eye-opening insights of their research. Transforming on (for?) a Dime Among the key findings: 89 percent of executives agree that “significant barriers” prevent CIOs and CFOs from …

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Use Brute Force If You Want Innovation in Your Company

Every company on Earth claims it is pursuing and actively fostering innovation, but come on—if that were the case, everyone would be Google. The truth is that, for most, unlocking innovation is about as well understood as using black magic to summon spirits. But in an article for Harvard Business Review, Dylan Minor, Paul Brook, and Josh Bernoff take data from 3.5 million employees to arrive at more concrete, definitive pathways to enabling innovation. Crowdsourced …

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Are You Accurately Measuring Your Company’s Digital Strength?

Traditional metrics measure traditional things, and the wave of digital transformation is anything but traditional. In an article for Harvard Business Review, Jeff Maling, Rod Fertig, and Arun Muthupalaniappan share three new metrics for measuring digital strength that they have identified. These metrics are the result of analyzing trillions of data points collected from 1,000 U.S. companies: Digital magnitude Digital share Digital momentum New Metrics for New Times The authors describe digital magnitude as the …

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5 Ways to Unlock Win-Win Value from IT Services Sourcing Relationships

“Annual global spending on external IT services is about $900 billion” according to McKinsey, but the relationships between IT buyers and providers could be better. Both buyers and providers struggle to set and prioritize their objectives, meaning that neither is fully prepared to work with the other. In an article for McKinsey & Company, Rahil Jogani, Aditya Pande, and Vikrant Shirdade share five ways that sourcing relationships can improve, based off data from hundreds of …

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How to Transition into Becoming the CIO the Business Demands

You have been getting hit over the head with this news for a few years now, but—the CIO role has evolved. Research from Deloitte University Press however has examined the specific trends that are emerging in the ways and the reasons that CIOs are transitioning into new roles. Deloitte finds transitions ultimately occur according to three dimensions: time, talent, and relationships. Why a New Role? In the first place, the primary reasons respectively why CIOs …

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Use the ‘Friday Afternoon Measurement’ to Assess Data Quality

Not all data is good data. In fact, one study involving 75 executives found that only 3 percent of all company data met minimum quality standards. In an article for Harvard Business Review, Tadhg Nagle, Thomas C. Redman, and David Sammon share more results of this study, and they offer a useful way of measuring data quality in your business. Time to Lose Confidence The authors use what they call the “Friday afternoon measurement” (FAM) …

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