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Benchmarking

Accenture’s Tech Trends for 2018

The technology landscape is not so much a rolling field as it is an active ocean, constantly shifting and changing shape. Accenture has released its annual forecast of how it expects the technology to progress across the next three years. Their research predicts five trends to prepare for in technology: Citizen AI Extended reality Data veracity Frictionless business Internet of Thinking The Future Is Now-ish “Citizen” AI refers to the idea that, as AI becomes …

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Benchmarking to Unlock Value

Benchmarking is a beautiful thing when you actually do it right, but it has so many applications. How do you decide on the scale of the benchmarking, and where do you start even after that? In an article at Minutehack, Gary Barbour provides some tips to help you benchmark confidently. Pursuing Certainty If you genuinely are not sure how effective some groups or processes in your business are compared to others, then you might want …

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5 Pitfalls That Doom Digital Strategies

Businesses are treating digital disruption as if it is a coming tsunami, and that is actually a problem—because digital disruption is really more like a meteor impact. In other words, the magnitude of change is even more extreme than most business leaders realize. In an article for McKinsey, Jacques Bughin, Tanguy Catlin, Martin Hirt, and Paul Willmott identify five associated pitfalls of this thinking that are dooming digital strategies: Fuzzy definitions Misunderstanding the economics of …

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A Stronger CIO Role in 2018

Another year, another Gartner CIO survey. Their 2018 CIO Agenda Report surveyed 3,160 CIOs in 98 countries, and generally speaking, they find that more emphasis in the CIO role is being placed on the “information” rather than the “technology” in “IT.” CIOs are becoming genuine business leaders more than ever before. More Power and Collaboration Right now, ongoing digital transformation is making it so that 78 percent of CIOs lead “adaptable and open-to-change” IT organizations. …

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The Shape of CIO Priorities Today

For CIOs, this year and every year has become about digital transformation. Progress is hard won at every turn as IT organizations attempt to modernize. The Logicalis Global CIO Survey 2017-2018 incorporates responses from 890 CIOs in 23 countries to take a snapshot of how CIOs are handling transformation right now. Right now, only 5 percent of CIOs think of their business as a digital innovator. Striving for Strategy The report abounds with other data. …

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Evolve Your Understanding of A/B Testing

A/B testing is one of the tried and true methods of answering the question, “Which one is better?” Its use is critical in software, marketing, and various other facets of business. In an article for Harvard Business Review, Amy Gallo provides a comprehensive refresher on the way to use A/B testing for the best possible results, informed by Columbia University’s Kaiser Fung. Test Your Assumptions Gallo explains that the theory behind A/B testing has existed …

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Four Phases of Successful Benchmarking

Without points of reference, you have no way of knowing which parts of your business are excelling and which parts are lagging. The process of benchmarking provides you with those points of reference, so that you can decide strategically where to invest in improvements. In an article for Field Technologies Online, Jamal Starr discusses the four phases of good benchmarking and how to execute them: Current state assessment Benchmarking participant identification Comparative analysis Strategic prognosis …

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4 HR Benchmarks and What They’ll Tell You about the Business

You need to care about your employees, or else they will find another employer that does. Toward that end, there are general benchmarks to consider that will tell you how your workforce is doing. In an article for TLNT, Marc Rind discusses four of those benchmarks in the form of questions: Where do we stand on turnover? Are we helping our employees grow? Are there potential gender pay gaps? Is absenteeism a problem? Measuring the …

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How to Understand Your Organizational Health

What does a healthy organization look like? According to McKinsey, true organizational health comes from having a long-term focus. But more specifically, health comes from using short-term transformations to bolster long-term corporate objectives. In an article for McKinsey & Company, Lili Duan, Rajesh Krishnan, and Brooke Weddle share four “power practices” to use during transformation that can improve organizational health: Set a clear direction. Make it meaningful to employees. Spark ideas and innovation. Build strong …

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Harvey Nash/KPMG CIO Survey 2017

What happens when you survey nearly 4,500 CIOs and technology leaders globally about the changes they are facing? In the case of Harvey Nash and KPMG, you get a 60-page report documenting every aspect of what IT leaders are currently facing. Here is a sampling of the data collected from this robust analysis. Data for Days First, let’s address the thing that every report under the sun mentions: Businesses continue to report a tech skills …

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