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Harvey Nash/KPMG CIO Survey 2017

What happens when you survey nearly 4,500 CIOs and technology leaders globally about the changes they are facing? In the case of Harvey Nash and KPMG, you get a 60-page report documenting every aspect of what IT leaders are currently facing. Here is a sampling of the data collected from this robust analysis.

Data for Days

First, let’s address the thing that every report under the sun mentions: Businesses continue to report a tech skills shortage, 62 percent of respondents in this case. The skills shortage is lowest in North America but still sitting at a high 56 percent. Even more problematically, only 9 percent of senior IT leadership roles are held by women, although more women received a raise this year than men (hey, silver lining).

More not-so-surprising information: Top CIO priorities include delivering stable IT performance, developing new products and services, and cutting costs. However, the survey also addresses how CIOs plan to address an increasingly unstable political/economic environment. Toward that end, 52 percent aim to create a nimbler technology platform, 49 percent are working within restricted budgets, and 45 percent are investing in cybersecurity.

On the digital front, 25 percent of businesses now have a CDO (Chief Digital Officer), but having a CDO is not the end of the story on being a digital leader. KPMG believes that digital leaders seem to be doing the following: aligning IT and business strategy more effectively, focusing on innovation and growth, and making aggressive investments in disruptive technologies.

As for CIOs themselves, 58 percent are not expected to last for more than five years in the role. However, CIO job satisfaction has also risen by 18 percent since 2015, with 39 percent even feeling “very fulfilled.” Having a seat with the executive management team seems to contribute to this satisfaction.

And one more thing worth mentioning—everybody still loves outsourcing:

Outsourcing remains high on everyone’s agenda. As in previous years, around half of our respondents are planning to increase their outsourcing commitment while around four in ten are looking to do more offshoring – a trend that has been largely unchanged in recent years. IT leaders tell us that they want to free up their own resources, gain access to new skills and save themselves some money. Hot outsourcing areas include application development, followed by infrastructure and software maintenance.

These insights are just the tip of the iceberg. For many more data points to admire and consider, you can view the full report here: http://www.harveynash.com/usa/news-and-insights/HarveyNashKPMGCIOSurvey2017_US.pdf

About John Friscia

John Friscia is the Editor of Computer Aid’s Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

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