Recent Posts

ISBSG Releases New Data Repository Relevant to Agile Project Costs

The International Software Benchmarking Standards Group (ISBSG) is an invaluable resource for IT industry data. It has recently released a new development and enhancement repository for purchase, 2017 R1. “Over 500 projects have been added and the number of new development projects, releases and series of sprints is now over 8000.” As ISBSG notes, the challenge of the shift to agile software development is that organizations have lost some numeric insight into development. Story points ...

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PwC’s 2017 Global Survey on Digital IQ

PwC has been tracking the proliferation of digital technologies in organizations for a decade. Attitudes toward CIOs and the role of IT have improved dramatically since then, but according to PwC, businesses’ ability to handle technological change is overall no better now than 10 years ago. Their research this year surveys over 2,200 executives from 53 countries and makes recommendations about what business must do to stay competitive. Learning Fast, but Tech Is Faster Of ...

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Which Size Metric Works for Testing?

Different situations inspire testing teams to adopt different size metrics for work. In a post at his blog, Tom Cagley touches upon the factors that should influence how you approach test measurements. Here are three considerations: How testing is organized Where testing is incorporated into the value delivery chain Whether work is being done for a fee Molded to the Situation When it comes to organization, there are typically two models seen—one where there are ...

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How Your Company Can Learn to Make Better Predictions about Anything

Project managers have enough of a headache just making estimations on their projects, but imagine if everyone in your whole organization were better at making predictions on any subject. As it turns out—this is really possible. In an article for Harvard Business Review, Danny Hernandez, data scientist at Twitch, describes how his company’s employees vastly improved their predictive capabilities. Predicting Profitability Twitch, a popular platform for streaming video games, has developed training to benefit anyone ...

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How to Start an IT Monitoring Initiative

Effective IT monitoring starts at a high level, with a business mindset. To start by meandering in the dense forest of infrastructure data is today a handicap that you do not need. In an article for Gartner, Sony Shetty outlines the basics for establishing reliable, business-minded IT monitoring. Step One Less than 20 percent of IT monitoring investments currently focus on business-relevant metrics, but Gartner predicts it will increase to 60 percent by 2021. The ...

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Strong Leaders Manage in Every Direction

Good managers use their influence to guide subordinates to success. Great managers use their influence to guide colleagues and even superiors to success. In an article for McKinsey, Thomas Barta and Patrick Barwise share data collected from over 1,200 senior marketing executives and also over 7,400 additional marketing and non-marketing leaders, all of which finds that leaders who flex their influence in every direction are more effective. Up and Out Managing bosses and peers in ...

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Five Metrics to Measure Your Agile Software Team Performance

Agile teams are rightfully weary to bog their teams down in metrics and reporting, but a small helping of metrics is useful in all situations. In an article for Built in Chicago, Viktor Bogdanov discusses five types of metrics to measure team performance in a practical way: The number of commitments to user stories Agile process metrics Source code metrics Product metrics Security metrics Agile Evidence The first metric is about confirming that user stories ...

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The State of Performance Management: Everything Has Changed

Introduction – The New Age Performance Management The idea of performance management has gone through some drastic developments in recent years. Adobe scrapped their performance reviews in 2012. Deloitte followed suit in 2015. General Electric and Microsoft have completely abandoned their annual ranking system. More and more companies are directing their focus on company goals by making their system more employee-oriented. The above charts indicate that 75 percent of respondents believe performance management to be ...

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3 Areas Where Benchmarking Can Assist Marketing

Benchmarking reveals the sort of information that you would usually need a genie’s lamp in order to get. And it can be valuably applied to any aspect of business. In an article for IBM, Sam Melnick outlines the basics of benchmarking and then shares three areas where it can be helpful to marketing performance. Market Value Melnick finds that there are a few key steps in benchmarking: determine the most relevant benchmarks (no need to ...

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Benchmarking Digital Performance to Drive Excellence

As CEO Jason Albanese points out in an article for Inc., when sports teams want to know where they stand, they just compare their stats with those of other teams. Benchmarking operates around the same concept, except that comparisons between businesses are not as clean and straightforward. Choosing what to compare is not easy either. Albanese however advocates benchmarking digital performance, and he explains the best ways to conduct it. Disrupt-proof When you measure digital ...

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3 Categories of Size Measure in Test Estimation

How much work needs to be tested? There are various ways to measure the size of work. In a post at his blog, Tom Cagley shares three general categories of measure that may be utilized: Physical measures Functional measures Relative measures The Metric System Physical measures are not quite literally physical, but close enough. They include things like requirements and test cases, and such quantities can be added up as a reflection of the amount ...

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5 Practices to Build an Efficient IT Organization

CIOs know they need to lead the charge when it comes to digital transformation and efficiency initiatives. Knowing which types of projects are actually worth doing to realize benefits is not as clear. In an article for McKinsey, Giuliano Caldo and Alexander Kupers share five insights for better IT, garnered from benchmarking five years of data from 164 banks and 97 telecommunication companies globally: Centralize cost management and identify key performance indicators. Manage demand based ...

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4 Steps to Reverse Engineer Your Performance Metrics

Measuring the right things is a hard job in itself. Reverse engineering the process of metric selection would be, in theory, the easiest way to guarantee metrics relate back to strategy. How would you do that though? In a short article for Inc., Robin Camarote proposes her solution. Start from Finish Camarote says to take your end goal and, with the management team, build a flow chart that functions in reverse. You ultimately ask these ...

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What CIOs Need to Know about Transformation Gaps

The Hackett Group has released its CIO Agenda for 2017, having surveyed a range of executives in midsize and large enterprises (no precise number of respondents is given) about major IT phenomena this year. In a familiar story, most business leaders understand the scope and power of transformation, but less than 40 percent of their businesses are actually ready to undergo transformation. The Slow Transformation According to the authors, businesses are finally shifting away from ...

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Benchmarking Your IT Outsourcing Vendor Management Skills

If you make no effort to stay mindful of your vendors, those vendors will reciprocate the indifference. Strong management of vendors and relationships can produce a critical advantage for IT. Stephanie Overby interviews Jeff Augustin, managing director at Alsbridge, for CIO.com about what it takes to understand and develop your vendor management skills. A Dense Landscape Alsbridge uses a vendor management self-assessment tool that examines contract management, financial management, performance management, relationship management, risk management, ...

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