Recent Posts

Are You Measuring What Matters with DevOps Metrics?

The newer the business discipline, the more likely that the metrics supporting it are going to be spotty and half-baked. It is just part of the learning process, and several organizations are going through this with DevOps right now. In an article for the Enterprisers Project, Gordon Haff pinpoints some tips for rooting out more effective DevOps metrics. No Half-Measures He begins by sharing four important things to remember about DevOps metrics: There shouldn’t be …

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The Myth of the Tech Talent Shortage

Virtually every business complains about the talent gap, of being unable to acquire all the skills it needs to push objectives forward. And a lot of business literature backs up this tech talent shortage—or it has, until now. In an article for TechRepublic, Alison DeNisco Rayome shares findings from a new Forrester report that claims the tech talent gap is partially in our heads. Talent Found? According to Rayome, tech talent is both available and …

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4 Competing Testing Techniques Compared

In a fine dining restaurant, you are presented with a lot of silverware. Any fork on the table will get the job done, but for various reasons, each is more appropriate for one occasion than another. Software testing is somewhat similar in this respect. In an article for TechBeacon, Matthew Heusser examines four different testing techniques and how they stack up: Context-driven testing Exploratory testing Session-based exploratory testing Scenario-based testing Scoring Tests According to Heusser, …

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Use Brute Force If You Want Innovation in Your Company

Every company on Earth claims it is pursuing and actively fostering innovation, but come on—if that were the case, everyone would be Google. The truth is that, for most, unlocking innovation is about as well understood as using black magic to summon spirits. But in an article for Harvard Business Review, Dylan Minor, Paul Brook, and Josh Bernoff take data from 3.5 million employees to arrive at more concrete, definitive pathways to enabling innovation. Crowdsourced …

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How to Avoid 5 Mistakes of Customer Data Analysis

Numbers may not lie, but they also do not tell the whole story either. For all their good intentions, businesses often mistake the message that their accumulated customer data is sending them. In an article for CIO magazine, Anna Frazzetto discusses five particular mistakes businesses make and how to not fall victim to them: Forgetting about exceptions Missing customer blind spots Looking backward instead of forward Not letting the customer lead Forgetting to explain the …

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Are You Accurately Measuring Your Company’s Digital Strength?

Traditional metrics measure traditional things, and the wave of digital transformation is anything but traditional. In an article for Harvard Business Review, Jeff Maling, Rod Fertig, and Arun Muthupalaniappan share three new metrics for measuring digital strength that they have identified. These metrics are the result of analyzing trillions of data points collected from 1,000 U.S. companies: Digital magnitude Digital share Digital momentum New Metrics for New Times The authors describe digital magnitude as the …

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How Will AI Change Software Testing?

Sure, a rogue AI might accidentally annihilate humanity eventually, but the time in-between then and now is looking pretty rosy. Particularly, AI might have some unique and positive effects on software testing. In an article for TechBeacon, Paul Merrill discusses some of the things we can expect to see in the near future. The Future Is Almost Now Obviously, the tools used to test software will change. AI will take care of selecting and managing …

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5 Ways to Unlock Win-Win Value from IT Services Sourcing Relationships

“Annual global spending on external IT services is about $900 billion” according to McKinsey, but the relationships between IT buyers and providers could be better. Both buyers and providers struggle to set and prioritize their objectives, meaning that neither is fully prepared to work with the other. In an article for McKinsey & Company, Rahil Jogani, Aditya Pande, and Vikrant Shirdade share five ways that sourcing relationships can improve, based off data from hundreds of …

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There’s No Such Thing as Big Data in HR

An important thing we have to remember when we throw around the term “big data” is that there is nothing inherently special about it—it is just our colorful way of saying, “We have a lot of numbers.” Particular caution should be exercised with big data in HR. In an article for Harvard Business Review, Peter Cappelli dispels notions that big data will solve all of HR’s problems and outlines some more practical considerations for improving …

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How to Transition into Becoming the CIO the Business Demands

You have been getting hit over the head with this news for a few years now, but—the CIO role has evolved. Research from Deloitte University Press however has examined the specific trends that are emerging in the ways and the reasons that CIOs are transitioning into new roles. Deloitte finds transitions ultimately occur according to three dimensions: time, talent, and relationships. Why a New Role? In the first place, the primary reasons respectively why CIOs …

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Use the ‘Friday Afternoon Measurement’ to Assess Data Quality

Not all data is good data. In fact, one study involving 75 executives found that only 3 percent of all company data met minimum quality standards. In an article for Harvard Business Review, Tadhg Nagle, Thomas C. Redman, and David Sammon share more results of this study, and they offer a useful way of measuring data quality in your business. Time to Lose Confidence The authors use what they call the “Friday afternoon measurement” (FAM) …

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4 Steps to Execute a Successful API Strategy

McKinsey finds that upward of $1 trillion in global economic profit is “up for grabs through the redistribution of revenues across sectors within ecosystems,” and APIs are at the heart of it. However, API programs are still far from maturity in many businesses. In an article for McKinsey & Company, Keerthi Iyengar, Somesh Khanna, Srinivas Ramadath, and Daniel Stephens share four steps to help your business develop a worthwhile API strategy: Identify and prioritize the …

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Reviewing the Purpose and Value of Benchmarking

To the uninitiated, benchmarking just sounds like a fancy way of saying “tracking metrics and progress.” That of course is wrong, but without education, nobody could be blamed for assuming that. In an article for the Balance, F. John Reh with Art Petty provides a useful overview of what benchmarking really is and why it is valuable to business. The Basics Benchmarking is about comparison, internally or externally. Benchmarking is typically “the process of comparing …

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What CFOs Need to Know for Financial Analytics Success

CFOs know their numbers, but analytics is still a bear for just about everyone in the beginning. A particular problem for businesses right now is that resources are getting tapped out just in the process of producing analytics reports—which leaves no resources leftover to actually interpret them. In an article for Digitalist Magazine, Elizabeth Milne examines the nuances of using analytics in a way that actually pushes business forward. Pillars of Success Drawing from best-in-class …

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Avoid the Danger Zone of Metrics

When you bundle a lot of computer wires together, it gets hard to figure out which is doing what and why. The same can happen with all of the metrics that IT collects, and it is possible that you are collecting metrics that do not really align with strategy or producing value. In an article for InformationWeek, Dawn Parzych describes how you can stay out of the large “danger zone” of metrics. The Wild Ride …

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