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My Nguyen

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My is a staff writer for AITS. She has a varied background in writing and marketing, having previously worked for the World & Vietnam Report among others.

February, 2017

  • 27 February

    5 Tips on Identifying the Right Project Stakeholders

    If you decide to climb a mountain, you don’t just invite your best friends to tag along–you invite the ones who can help you get to the top in one piece. Similarly, in project management, you have to select the right stakeholders who can make distinctive contributions to your project. At the end of the day, they are the ones who can make or break your work. In an article for TechRepublic, Moira Alexander shares ...

  • 24 February

    What Can CIOs Do to Help Businesses Move Faster

    It is not uncommon knowledge that digital business strategy is a roadmap for the future of a company nowadays. CIOs in the information age are not only responsible for taking the lead on digital transformation but also driving business fast. Too often technology is the go-to solution to meet customer needs or respond to changes or threats. Quality assurance (QA) and testing aren’t always the first choice of rushed CIOs. However, QA and testing can ...

  • 24 February

    Why Shadow IT Is Not Bad for Your Business Today

    Shadow IT has been negatively known to put a business at increased risk of data breaches and financial liabilities. This has urged businesses to use better data security governance to sanction business unit IT digital services. However, just as business leaders don’t only do business, technology leaders shouldn’t only control technology. Shadow IT is not a bad thing for a business if you don’t cross the line. Don Tennant, in writing for IT Business Edge, ...

  • 24 February

    How Opinion Gets Mistaken for Experience (and Why It’s Harmful)

    It is frustrating to provide input on a type of project that you’re familiar with, only to have it shut down by someone with a better title. Some “thought leaders” devalue people who have direct experience and talk about the work that other people have done as if it is proof for their own opinion. The problem is that what works in one context may not work in another, and you never truly know how ...

  • 24 February

    5 Tips to Elevate Your Business Outcome-Focused IT

    It is a misconception in IT that all CIOs need to do is transform their own department and come up with the best IT practices. A strategic IT leader today must be able to merge with the operating rhythms of other departments and work as team to think about the business outcome of their technology investments. Coming from a product team at Intuit, Atticus Tysen knows what it is like to determine the best IT ...

  • 22 February

    4 Talent Management Strategies that Keep Your Company Competitive

    Employers are paying increasing attention to talent management and talent optimization in recent years. Companies have now realized that human resources are the direct route to success, and their HR have been working to exploit as well as retain good employees. In the field of IT, the same rule applies. In an article for TechRepublic, Mary Shacklett suggests some ways for IT managers to gather talents and fulfill business goals: Compete for new talent. Develop ...

  • 22 February

    How to Write Emails that Leave the Right Impression

    Writing a good email is no longer a problem of just high school or college students. Despite college lectures or workplace training on how to write a business email, we have to face the truth that many people just cannot write a good email. This is a “chronic” problem that will affect the efficiency of the communication flow in your company. In article for Harvard Business Review, Shani Harmon goes back to basics with a ...

  • 22 February

    The Dark Side of Transparency

    Think of an organization as a person: You have the need to share your feelings and exchange information to other people, but you still want to keep certain things to yourself. Similarly, transparency within an organization can backfire when employees know too well about each other or about the operations of the company. In an article for McKinsey, Julian Birkinshaw and Dan Cable talk about some problems with transparency within an organization: Can create information ...

  • 20 February

    Incident and Problem Management: Where and How to Apply

    Despite the establishment of ITIL as the de facto best IT framework, there is still a good deal of uncertainty about how to apply the guidance. For instance, there are key differences between incident and problem management. In a post for ITSM Professor, Professor P. Ross S. Wise acknowledges that this remains one of the most often confused points for agile, lean, and ITIL adaptations. He defines the terms: Incident: any unplanned event that can ...

  • 20 February

    The Benefits of Project Debriefs

    You and your team have worked hard and are about to see the fruits of your growing efforts, so you may want to enjoy some rest in the wrap-up. But before having those celebratory moments, you should take time to debrief your project, evaluating what you’ve done so far and looking ahead to see what needs to be changed in the future. In an article for, Moira Alexander talks about the perks of having ...

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