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My Nguyen

My is a staff writer for AITS. She has a varied background in writing and marketing, having previously worked for the World & Vietnam Report among others.

April, 2017

  • 24 April

    4 Reasons Why Your Self-Service Portal Isn’t Working

    Having a reliable and well-established self-service portal can bring a mound of benefits to your organization and customer satisfaction. Self-service offers 24-hour support and immediate access to information, instead of having to wait for an email response or a returned telephone call. However, the success of a self-service portal depends on different factors, and it can turn into a big problem if it’s not popularized or deployed in an effective way. James West, in writing …

  • 24 April

    How to Delegate to Difficult Employees

    Delegating tasks to team members is not as easy as you think, especially when you have a few difficult-to-handle individuals in your team. If you don’t distribute tasks properly and justifiably to your team members, envy and conflicts can arise, which will damage your credibility and prestige. Christine Sato, in writing for Project Times, says that delegation is an essential part of life, especially in the business world, but it can also be a challenge. …

  • 24 April

    Self-Promotion as a Project Manager

    Not all players can steal the spotlight on the same stage. And with that, only a few players shine and stand out while many others remain unknown in the dark. This is unfortunate but common. However, you can actually help yourself to be in the spotlight if you have a strategic head and know how to take advantage of good opportunities. According to Lindsay Scott, who writes for the PM Perspectives Blog, self-promotion is not …

  • 24 April

    6 Things You Should Do When Kicking Off a Project

    Successful projects start with a good kick-off. How managers start their projects and draw out plans for implementation determines the likelihood of success. Most often, project managers take the preparation and planning stage for granted, and tend to overlook important aspects that affect later implementation process. In a post at her website, project leadership coach Susanne Madsen lists six things you should strive to do to set off: Validate the business case Identify sponsor and …

  • 21 April

    4 Tips to Avoid Feeling Stuck in Project Management

    It’s easy for project managers to feel stuck  from falling into an orbit of meeting deadlines, pleasing stakeholders, empowering team members, and impacting the company for too long. Getting unstuck might not be as easy. The Project Risk Coach Harry Hall identifies multiple options for solving this mental problem by looking at the root cause and taking things easier: Overcoming analysis paralysis Getting past our fears Breaking the chains of perfectionism Making decisions more quickly …

  • 21 April

    Does Technological Freedom of Choice Improve Productivity?

    For a long time, organizations have mandated what kind of technology devices that their employees can use at work. The goals include to unify an organizational culture and prevent security issues. However, organizations have compromised the preference of their employees with such a mindset. And this is why the bring-your-own-device (BYOD) guerilla movement of recent years has intended to deepen customer relationships and better work ethics. Matthew Raskin, in an article for the Enterprisers Project, …

  • 21 April

    5 Key Components in Getting IT Projects Approved

    CEOs and CIOs don’t always have a smooth relationship. Too often, there are wide gaps in communication between these chief officers. However, CIOs need approval and funding from CEOs to get their projects move forward. IT project failure can damage the overall business capability and brand reputation to serve and attract customers. Mike Sisco, writing for, says that there are five key components to make an IT project appealing enough for CEOs to approve: …

  • 21 April

    5 Takeaways from Failed Projects

    Projects can go off the rails and fail at any point for a number of reasons. It’s painful, but you either learn from it and move forward, or keep repeating the same mistake. Brad Egeland, in writing for Project Times, shares a list of key lessons that project managers can learn to avoid making a mistake more than once—because he has suffered project failures for these reasons himself: Always conduct lessons learned. Peer reviews of …

  • 19 April

    When to Use Cloud Computing

    Cloud computing is being used more and more, as it is credited with cost reduction, great flexibility, and optimal resource utilization. However, is it smart to use it for everything in order to maximize obtained benefits? Mark Samuels, in writing for ZDNet, talks about where the cloud can go next and how business and tech leaders can take cloud to the next level. He says that for a business, the cloud can mean the following: …

  • 19 April

    5 Tips to Create a Culture of Continuous Learning

    Organizations often view continuous learning as something “nice-to-do” but not “must-do.” However, according to Bersin by Deloitte, ‘high-impact learning organizations’ who matched training clearly to business needs saw profit growth three times greater than their competitors over four years. This is to say that there is a close connection between learning and business outcomes. A good learning strategy can support and put a business onto a better direction. Nina Mehta-Vania, in writing for Business Zone …