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My Nguyen

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My is a staff writer for AITS. She has a varied background in writing and marketing, having previously worked for the World & Vietnam Report among others.

March, 2017

  • 3 March

    6 Tips to Successfully Manage Workplace Conflicts

    When a big group of people work together every day, it’s only a matter of time before conflicts arise. In the worst case, conflict can boil into a workplace “cold war,” resulting in low productivity or even financial loss. Therefore, one of the most important skills you can develop at work is how to deal successfully with conflict. A bit of common sense and preemptive action can defuse conflicts before they get out of hand. ...

  • 3 March

    Why Firms Must View Digital as a Never-Ending Effort

    When Apple launched the first Macintosh in 1984, did anyone at the company think that it was the only personal computer people would ever need? Of course not. Indeed, digital has never been a one-and-done effort. With the changes of customer behaviors, technological development, and the environment, products keep evolving to fit business needs and generate profits. With this understanding, executives need to understand that digital is not a series of one-off efforts, and it must be explored and ...

  • 3 March

    The Improvements from Target’s Data Breach Crisis

    It hasn’t been long enough for Target’s security nightmare in 2013 to really have faded from people’s minds. Especially for 40 million customers whose credit or debit card information was stolen, the fear of having confidential data sold in the black market isn’t easily forgotten overnight. If product defects or industrial incidents are haunting ghosts, then data breach can be a real grim reaper. But four years removed, Target is surprisingly standing so strong and firm in ...

  • 3 March

    Having More Options Can Make You Evaluate Risk Differently

    Think about when you go shopping: Do you often buy a 3-in-1 shampoo, conditioner, and body wash in a single bottle, or do you instead seek three distinct products, believing they will do a better job (whether or not it’s true)? In an article for Harvard Business Review, Uzma Khan and Daniella Kapoor explain that such perceptions have a dramatic effect on risk and decision-making in business too. Are you falling into a bias trap? Less Is More (Valuable) ...

  • 1 March

    5 Tips to Help Developers Keep Up with Changing Technologies

    It is fascinating to see how IT can make so much impact and predict what the future will hold. To be able to adapt to any changes and stay on top, you can’t just stick to the status quo if it makes you stay behind your opponents. In an article for, Thor Olavsrud shares a few tips on how to keep up with the IT game that constantly changes every day: Use social media ...

  • 1 March

    IT Can’t Make Stand-Alone Technology Decisions Anymore

    Technology is no longer the job of only IT people. From marketing to finance to product distribution, technology plays a crucial role, and is a part of the decision-making processes. In writing for the Enterprisers Project, Lee Congdon says that he works with other departments in his organization to find the best combination of business process change and technology implementation. He suggests a few things to get started with a strategic approach: Evaluate the big ...

  • 1 March

    What CIOs Need to Know about Crisis Management

    Every organization is vulnerable to crises. You can’t just sit at your desk and pray for a crisis to go away like a wind. Think of a crisis like a tornado—it can sweep away everything you’ve built and wreak havoc. Before having to clean up the mess, it’s better to accept the nature of crises and prepare for the worst scenarios. Mark Samuels shares some practical tips for crisis management at ZDNet: Keep calm and ...

February, 2017

  • 27 February

    Where Is the IT Service Desk in a DevOps World?

    In an IT team, who do you think has a central role in understanding the trade-off between business and technology? It’s the service desk who both handle customers and communicate internally to report arising issues. Their job serves as a bridge to connect what’s happening inside a closed building and the reality out there. However, a tricky issue that many businesses face can be how to best incorporate the IT service desk in the DevOps ...

  • 27 February

    6 Practical Ways to Actually Improve Your Cost Management

    It’s never easy to think about money, especially when you are a project manager and your job is to work on money every day. Estimating project costs and trying to reduce the budget to the minimum are headache-inducing tasks. Indeed, cost management is never a straight shot. It’s more like a zigzag where we attempt to find ways to deal with the budget constraints and balance gives-and-takes. In order to improve cost management and better ...

  • 27 February

    3 Things that Stop You Making the Right Decision

    To put the main job of project managers into a few words, it would probably be that they make decisions. Indeed, project managers make decisions for themselves, for their team, and for their projects. In order to make good decisions, project managers must be self-aware and able to handle biases of themselves and other team members. After all, people go through different experiences in their career–so given the same situation, they will have different approaches ...

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