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My Nguyen

My is a staff writer for AITS. She has a varied background in writing and marketing, having previously worked for the World & Vietnam Report among others.

May, 2017

  • 5 May

    3 Reasons Great Six Sigma Project Teams Still Fail

    Six Sigma at many organizations is a measure of quality to strive for near perfection. It is a disciplined, data-driven approach that eliminates defects in any process, from manufacturing to transactional, and from product to service. However, this doesn’t necessarily mean that, as long as organizations implement it, they’re all going to succeed and provide the best services or products. In fact, if your team doesn’t know how to handle it properly, failure is only …

  • 5 May

    How to Give IT Credibility in the C-suite

    In an article for InformationWeek, Keith Fowlkes finds that IT professionals are often treated like plumbers. Indeed, they are very highly skilled and needed in any business, but their jobs are thought to surround utility and maintenance in the basement rather than “get the real work done” business. This mindset is no longer be acceptable. Fowlkes says that a CIO, director, or other IT professional can move themselves from the utility role to the strategic …

  • 5 May

    5 Buried Costs in a Bimodal IT Model

    Ops teams have to constantly adapt to new and faster software, while maintaining legacy infrastructure. This is not easy, and that’s why some choose to use the bimodal IT model. The model splits the IT operations into two separate modes in order to maintain legacy hardware through traditional IT operations, while still embracing agile and change-driven practices through new opportunities for the business. However, in an article for TechTarget, Stephen Bigelow points out five cost …

  • 5 May

    Bad Migration Experiences Leave IT Bosses Gun-Shy

    Migration of data and applications have become more prevalent and necessary with the rise of the cloud, but 35 percent of 935 professionals in a survey said that they lack the experience or the expertise to perform a system migration. The problem lies with IT—they either lack expertise to do the job properly, don’t plan well in advance, or both. So how can IT bosses avoid these gaps and avoid bad migration experiences? Andy Patrizio, …

  • 3 May

    Lessons from IKEA about IT Project Management

    In a post for Banking Exchange, Anna Murray says that managing projects is like assembling an IKEA desk—you have to read the instructions, draw a draft of your plan, lay the pieces on the floor, match them up, and concentrate on putting everything together. She offers a few tips to deal with a complicated project task: Identify what you’re up against. Get the timeline to plan your task. View it as a good thing. Build …

  • 3 May

    Mindfully Managing Senior Stakeholder Relationships

    Stakeholders play a pivotal role in the success of any project, and establishing a good relationship with stakeholders is one of the most important responsibilities of project managers. Effective communication between project managers and stakeholders occur on various levels—spoken, written, implied. Both sides are influenced by culture, perceptions, emotional intelligence, intentions, and hierarchies. The goal is to balance these factors out and drive the business. In an article for PM Times, George Pitagorsky lists a …

  • 3 May

    How to Design Meetings Your Team Will Want to Attend

    Meetings can be one of the worst business rituals for many employees. Too often, we sit in a boring, recurring meeting that kills productivity and work inspiration. In an article for Harvard Business Review, Paul Axtell says that meetings aren’t just about delivering results, but about the quality experience that occurs when employees leave feeling more connected, valued, and fulfilled. He suggests that leaders can do the following things to create such an experience: Work …

  • 3 May

    10 Things Every New Program Manager Should Know

    Success and productivity of an organization depends not only on what you do, but also on how you do it. A program manager’s roles and behaviors affect business transformation and organizational performance in many ways. Elizabeth Harrin, in writing for the Balance, suggests ten tips to help you win people’s support: Program management is not the same as project management. Learn to deal with uncertainty. Watch out for burnout. Manage the pace. Train your team …

  • 1 May

    How Much Configuration Management Is Enough?

    Automation plays a key role in ensuring the reliability and repetitiveness of machines and software. However, manual processes like building, deploying, or testing prototypes are still mandatory in judging the effectiveness and maintaining the thoroughness of a service or products. In order to keep control of everything required to perform these processes, we need a consistent, reliable, and secure way to manage the environment—in other words, we need effective configuration management. Joe the IT Guy …

  • 1 May

    3 Tips to Improve the Performance of Your Project Teams

    Forming a project team is a tricky task even with all skilled members. Just like a baseball team or a music band, the team can be rocky and clashing in dynamics with members coming from different backgrounds and having different personalities. The Project Risk Coach Harry Hall says that creating a team has never been more challenging, as people don’t stay with the same organizations for long, or team members may live in distant parts …