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John Friscia

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John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

June, 2017

  • 5 June

    5 Tips for Getting Started with ITIL

    It would probably require a magic lamp and maybe a monkey’s paw in order to implement every single aspect of ITIL into your business. Since lamps and paws are in low supply, it means you have to start smaller with your implementation. In a post at his blog, Joe the IT Guy shares five tips to get started with ITIL adoption in a practical way: Establish a formalized service desk. Identify root causes. Manage your …

  • 5 June

    5 Little Tips to Become a Better Communicator

    Do you ever sense a quiet exasperation in the people to whom you are talking? As if maybe they wish this conversation or presentation would just end? Maybe your communication skills need work. In a post at the Project Risk Coach, Harry Hall shares five quick tips that might make the difference in your improvement: Join Toastmasters. Use visuals. Study great communicators. Read books on communication. Ask for feedback. Communicate with Purpose About that unique …

  • 5 June

    3 Tips to Avoid Frustrating Meeting Pitfalls

    Useful meetings are like Bigfoot—it is hard to prove they really exist. It is possible to uncover the truth of better meetings without tinfoil hats and flat-Earth theories though. In an article for, Tom Catalini shares three tips about “balance” that can make for more productive meetings. Walk the Middle Path The first balance is between structure and informality. Most meetings have no structure and degenerate into a slushy mess within minutes. However, meetings …

  • 5 June

    How to Stop Stakeholders from Sabotaging Projects

    Stakeholders come in many forms, and they affect projects in different ways. When projects succeed, everyone takes a cut of the credit, including stakeholders, but it becomes squarely the manager’s fault if a project fails. In an article for TechRepublic, Moira Alexander reexamines how stakeholders influence projects and asserts that stakeholders must take greater responsibility for the results of projects. The Redistribution Stakeholders can be “primary” or “secondary,” meaning they directly affect a project or …

  • 4 June

    Little Cell Phone Safety Tips

    Cell phones emit electromagnetic fields, which in turn might be carcinogenic. That means every call you take on the go might be trying to kill you in a teeny-tiny way. Thus, an article at Reader’s Digest provides basic tips to keep you alive. Notably, keep your long calls reserved to landlines, or just start wearing a headset; anything that keeps the waves directly away from your head is a big improvement. Alternatively, you can have …

  • 4 June

    Tips for Fighting ‘Can You Hear Me Now’ and Other Robocalls

    Have you heard of the “Can you hear me now?” scam? You receive a call, are immediately asked that question, and if you answer “yes,” it gets recorded and may get used to claim you agreed to be charged for their services. It is ridiculous, and the bad news is that technology is getting better. As Ben Popken explains in an article for NBC News, some automated robots are even programmed to assure you that …

  • 4 June

    Security Tips and Tricks for the Remote Office

    Remote offices—especially ones that consist of just your home office—have no on-site cyber security staff. Thus, you must fend for yourself. An article from Staples provides some hints. Having access to a VPN (virtual private network) is usually a big part of a remote working experience, as it provides access to critical shared resources in a secure manner. In cases where speed is really of the essence though, employing cloud services to access resources may …

  • 4 June

    10 Tips for Office Building Security

    Realistically, in spite of how many millions of dollars of equipment and information are stored in offices, the average office worker is not sweating security. People just take it on faith that nothing will ever be stolen, and they are right—until they are wrong. In a post for MVP Protective Services, Braden Russom shares 10 tips to remember about building security: Practice effective communication: Designate a single trusted person to broadcast security information via email, …

  • 4 June

    4 Things to Know about Office Injuries

    Falling down is the most common office accident, and it causes the most disabling injuries too. Tripping over loose wires or carpet, slipping on a wet floor, and bending over in a bad chair are all an express trip to a wheelchair. An article from Albert Einstein College of Medicine shares this and three other tips. Tip number two—even lifting small loads can be injurious if you lift the wrong way. When taking something off …

  • 4 June

    Tips to Recognize and Avoid the Office’s Hidden Dangers

    In an article for Safety+Health, Lauretta Claussen pinpoints a whopping 25 different ways you can keep safe at the office—in areas as diverse as falls, ergonomics, vision problems, fire safety, and administrative controls. If you read the whole thing, you get free membership in OSHA (not really). Among other things, she says to keep drawers shut and not to fully extend filing cabinets, because it can be uncomfortable to bang your knee on a drawer …