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Eric Anderson

Eric Anderson is a staff writer for CAI's Accelerating IT Success. He is an intern at Computer Aid Inc., pursuing his master's degree in communications at Penn State University.

October, 2015

  • 9 October

    Leading Virtual Projects: How Do You Build Trust from a Distance?

    It’s common knowledge that individuals respond positively to the physical presence of other human beings. But when geography and business requirements prohibit coffee break conversations and impromptu meetings, all team cohesion rests solely on the notion of trust. Quoting a book by Thomas Wise called Trust in Virtual Teams, Penny Pulan pulls out three of the essential elements of trust in a post for the Association for Project Management: Personality-based trust: made up of trustworthiness, …

  • 7 October

    How the Ad Tech Industry Is Challenging Google Dominance

    Google is the undisputed top dog of Internet ads. It thwarted its competitors when it acquired the DoubleClick for Publishers (DFP) product that is the mainstay of website publishers who focus on direct, in-house sales. But as with any monopoly-like victory in a given field – it never lasts for very long. As Ari Paparo writes in an article for Business Insider, the indirect ad market has been making greater use of a technical workaround …

  • 7 October

    IT Can Score with Reverse Mentoring

    Reverse mentoring is great for seasoned executives with loads of business know-how and an embarrassingly weak grasp of technology. It’s also a sucker punch of a victory for an IT outfit struggling to gain visibility in those lofty reaches of the organization. Bart Perkins, writing for Computerworld, has some pointers for how to pair the IT savvy with those tech-challenged captains at the helm. Mentors – Don’t Blow it! Mentors, first and foremost, should understand …

  • 7 October

    Bridging the Gap Between Strategy and Execution

    At the nexus of organizational alignment are project portfolio managers, their efforts gluing the two halves of the organization together. To understand how these experts bridge the gap between the executive suite and project teams, Matt Alderton interviews three globally seasoned, mid-level professionals in an article for the Project Management Institute. These professionals include Amany Nuseibeh, former program / project manager and PMP; Jennifer Buchannan, PMP and product director; and Mohannad Amr, project management officer …

  • 6 October

    Managing Change: 5 Critical Questions Leaders Must Answer

    Change is usually something that happens to you. It goes against the grain of the universe to make the transaction work in reverse. But that’s exactly what you must often do as an IT leader. In an article for PM Hut, Richard Lepsinger discusses the five questions leaders must ask when it comes to managing organizational change for IT: Why is this change necessary? What will each person be expected to do? Will we be …

  • 6 October

    10 Ways IT Can Use Self-Service

    We live in a self-serve world. ATMs, self-checkouts at the grocery store, and even enterprise IT. As Mary Shacklett contests, IT is constantly adding new technologies, but is seldom adding additional staff. The solution: more technology, of course! In an article for TechRepublic, Shacklett lists 10 ways that IT is automating for business autonomy. 10 Selfies More testing process automation User IDs / renewals Data retention policies Software upgrades App and system updates Employee training …

  • 6 October

    Service Catalogue: Collaborating to Define IT Value

    The service catalogue has many versions and is a “multi-functional” and “multi-level” unit. There is no single approach! Yet according to Barclay Rae in a guest post for Joe the IT Guy, it is the service catalogue that has the potential to unify the whole of IT service – if one turns to collaboration first. Business and IT Views In most tool sets you’ll find the user portal and the business service map. The former …

  • 5 October

    The Three Levels of Project Management Success

    Success is in the eye of the beholder, or so says Rex M. Holmlin in a post for Voices on Project Management. Have you ever seen a game of three-level chess being played? That, according to Holmlin, would accurately characterize the dynamic at work in most projects – each layer of success affects the other, and so all levels must be played simultaneously. The 3-Level Project Project-Level User-Level Enterprise-Level What does success mean to you …

  • 5 October

    5 Questions to Master Minutes and Propel Projects

    Ready to be the master of minutes? In his Project Risk Coach blog, Harry Hall reveals the path to successful tracking of action items, risk ownership, and other factors of the typical project meeting that tend to slip through the cracks. He tries to answer five essential questions about recording minutes. 5 Minutes Questions Answered Who should scribe? What makes a good scribe? What should be included in the minutes? How do you ensure the …

  • 5 October

    Rising Above the Mechanics: The 6 Essential Skills of Advanced Leaders

    Project managers are known for being versatile multitaskers with a penchant for managing not just time and cost, but also people. How does a PM see the links between strategy and execution evolve beyond the “tactical mechanic?” An article by Joe Czarnecki for seeks to illuminate the path to PM leadership. 6 Essential Leadership Skills Managing alignment Becoming an interpreter Learning to innovate Thinking ahead Making the right decisions Leveraging networks Alignment, though often …