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Danielle Koehler

Danielle is a staff writer for CAI's Accelerating IT Success. She has degrees in English and human resource management from Shippensburg University.

September, 2016

  • 16 September

    How a Computer Science Background Can Make You a Better Leader

    There are many experts who claim they know the secret to being a successful leader, but in a technology-driven world is the answer as simple as having a background in computer science? In an article for Forbes, Laurence Bradford discusses the success of the cofounder and CEO of Reelio, Peter Borum. Borum to Lead Borum earned a Music, Science and Technology degree from Stanford, and he accredits this to a great deal of his success. …

  • 16 September

    4 Assumptions about Risk You Shouldn’t Be Making

    There are a myriad of assumptions that are associated with the word “risk.” It has such a negative connotation that everyone seems to run screaming at the very mention of it. However, in an article for Harvard Business Review, Scott Anthony shares four assumptions regarding risks that you should not be making: Inaction is the biggest risk. Manage risk. Do not encourage failure. Lack of rewards is not the problem. Assumptions Are Risks According to …

  • 16 September

    5 Key Steps to Get a Derailed Project Back on Track

    Failure does not have to be the end of the line. In fact, failure can often provide one of the greatest opportunities to learn something new. In an article for, Bas de Baat explains where to find the silver lining in a derailed project, and how to get the project back on track. There are five steps to getting a project gone askew headed back in the right direction: Listen to stakeholder groups. Document …

  • 14 September

    Ways to Crash and Burn with Your New Employer

    One of the worst feelings in the world is that of regret. Whether that be something trivial like eating that fourth slice of pizza, or something more serious like a career move, regret hurts all the same. In a post for PMStudent, Margaret Meloni shares how to avoid actions that may cause your boss to regret hiring you. No Ego Allowed A new job is exciting! There are so many new people to meet and …

  • 14 September

    3 Ways to Fix Broken IT Hiring

    Finding the right person for the job can seem impossible sometimes. Candidates are frustrated with job prospects and hiring managers are dissatisfied with applicants. In an article for TechRepublic, Patrick Gray shares some tips for fixing this broken cycle of terrible hiring. There are three approaches that can help remedy the flawed system: Have the right recruiter. Scrutinize the job description. Replace the broken process. Tightening the Screws One element to hiring that is insurmountably …

  • 14 September

    5 Ways CIOs Can Drive Profitable Customer Experiences

    IT plays a very pertinent role when it comes to the overall customer experience. When the customer is happy, the business is happy and better poised to excel, so providing a positive customer experience is invaluable. In an article for the Enterprisers Project, Dan Roy shares five ways that CIOs can help to deliver a profitable customer experience: Discourage use of shadow IT. Make sure new systems integrate. Encourage collaboration between marketing and IT. Reconsider …

  • 12 September

    ITSM Back to Basics: The Service Catalogue

    When things go badly, maybe it is because of a mistake in the execution. When things go disastrous, it could be due to a mistake in the fundamentals, like not having a service catalogue. In an article for the ITSM Review, Vawns Murphy elaborates on the value of the IT service catalogue and how much good it can really produce. Service for Every Occasion According to Murphy, “ITIL defines the Service Catalogue as a database …

  • 12 September

    5 Tips for Managing a Dispersed Team

    With the progression of technology, people in remote parts of the world can now work with those in the biggest of cities. These dispersed teams often need a little different management in order to make them successful. In an article for ZDNet, Mark Samuels shares five tips for managing dispersed teams: Embrace differences. Put the team first. Make everyone aware of what success looks like. Be prepared to make the arduous decisions. Celebrate achievements in …

  • 12 September

    How to Extract More from Stakeholders

    Sometimes knowing all of the things may distract you from doing your job, but does operating on a need-to-know basis really produce better results? In a guest post for the Project Risk Coach, Colin Gautrey challenges you to break down stereotypical beliefs and push the boundaries on what you “need to know” in order to do your job. Know to Need Working on a need-to-know basis can be frustrating sometimes because it requires you to …

  • 12 September

    8 Team-Building Tips for Leaders That Actually Work

    When the right mix of people is blended together the results are amazing, which makes team-building an essential. In a post for PM Hut, Richard Lepsinger, President of OnPoint Consulting, shares some ways to encourage team building the right way. He finds, “A great team has shared goals, clear roles, transparent processes for solving problems and making decisions, and the ability to deal with conflicts constructively.” With this in mind, there are eight tips for …