What is the measure of a project manager? People seldom actually discuss it. Many aren’t sure how precisely to measure a project manager’s performance. In a post for Voices on Project Management, Kevin Korterud gives three metrics that you can use to measure project manager performance:
- Project metrics
- Project manager engagement reviews
- Project manager histories
Metrics for Manager Performance
Gauging a manager through their project’s metrics is a practical and indirect way to gain perspective on the manager’s performance, especially from a historical perspective. Extra details, such as data on change control and examining if there have been finish date delays, can round out the view. Taken altogether, they paint a worthwhile picture of the project manager’s performance.
Project manager engagement reviews can also be helpful when you’re trying to see how your managers engage with stakeholders. This consists of giving out post-project reviews to primary stakeholders that consist of open-ended questions so they can elaborate on their answers about project manager engagement. However, the person who reviews the details collected should be encouraged to also look at the engagement level of the stakeholder because that may unfairly skew the way the project manager is viewed.
Lastly, Korterud says that examining project manager histories (or in other words, what they were doing before the current project at hand) provides insight into the types of projects where managers might best excel now:
When interviewing project managers, I ask them to complete a table of both project fundamentals as well as performance histories. This profile helps me determine what would be the next best project for them, thus enabling a better chance of delivery success.
Capturing project performance data allows project managers to share successes, as well as provide rationale for when things might not have gone as well as anticipated. It serves as a platform for career growth.
A project manager that comes to an interview prepared with structured project histories is usually well prepared to take on the next level of projects.
You can view the original post here: https://www.projectmanagement.com/blog-post/34032/3-Metrics-For-Project-Manager-Performance