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How to Communicate Strategy with the Balanced Scorecard

The balanced scorecard should help everyone in the company understand strategy, not just the top executives. In a video for Harvard Business Review, Professor Robert S. Kaplan shares an eye-opening story of how one CEO made sure everyone in his company got the message!

About John Friscia

John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

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