Every email, phone call, financial transaction, and even order placed today involves the work of IT. There is nothing that doesn’t need some kind of technology, and we just cannot imagine how our lives would be like were technology to change. However, John Matthews, in an article for InformationWeek, argues that the role of IT will change more this year than in the past five years. He proposes three significant shifts IT can expect to see this year:
- “Dev” takes over DevOps.
- Security is now everyone’s job.
- We are the product.
It’s Time to Rethink
Cross-functional teams help boost IT performance and accelerate better business outcomes. Matthew writes about this:
The convergence of IT operations and DevOps will accelerate as the ownership of traditional IT operations functions – maintenance, performance, and availability – come within the purview of those who developed those systems in the first place. IT will be faced with converging culturally and technologically, as this new model demands a single team to manage the entire application lifecycle from development to production.
Businesses are finally coming to terms with the fact that bad people are going to get into their system at some point. People thus need to realize that security is the job of everyone, not just IT people, because no one likes their personal information leaked to hackers or having confidential data breached. This means involving many more stakeholders in security, working with other teams to understand what their work is about, and how to identify potential hackers.
IT experts must have figured out that technology is not so much about technology, but it’s about people who build, maintain, and consume technology. Therefore, it is crucial to take inputs from customers, understand their viewpoints, and bring these insights back to the IT team so that customer needs are met. Business goals are the driving factor behind this. Without customers, businesses are useless.
You can view the original article here: http://www.informationweek.com/strategic-cio/it-strategy/it-wont-recognize-itself-by-the-end-of-the-year/a/d-id/1328624