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Compliments Are the First Step toward Changing Minds

In an article for Harvard Business Review, Christopher Graves explains how paying someone a compliment can be a crucial first step in trying to change that person’s mind on something. The reason why is that people’s beliefs typically reflect back on their own self-identity, and challenging their beliefs thus feels like an attack on their sense of self. But paying a compliment before challenging a belief can affirm the other party’s sense of self, making you feel like less of a threat. When an argument is “disentangled” from a person’s sense of self, the odds of actually changing that person’s mind are optimized.

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About John Friscia

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John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

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