Digital transformation is something nicely said but hardly done. It is imperative and has reshaped businesses in all aspects, from enabling new business models to enhancing customer services. As digital technology continues to evolve, successful digital transformation (DX) will require more careful collaboration and thoughtful planning. Michael Segal, in an article for the Enterprisers Project, talks about four key drivers of DX, and how they will they impact businesses of all sizes:
- Digitization and employment
- The CIO as manager
- Business assurance
- DevOps to rein in the chaos
Keep Pace with the Era
Cyber-criminals are becoming more sophisticated, and the need for information security is more essential than ever. Although DX and automation can be viewed as an evil in taking away jobs from people, they fulfill the need for IT security, and will actually generate more jobs in the future. As jobs related to DX and automation require software programming skills, companies need to emphasize the process of training, and promote education for all employees.
CIOs are also the key in leading the digital transition. Technology is linked to all aspects of business, and CIOs need to be strategic in collaboration with other departments of an organization to increase service delivery and minimize risks. A business-IT cooperation alignment is especially fundamental to DX acceleration and assurance of a consistently effective service delivery. Plus, DevOps is gaining popularity, and many businesses are greatly relying on it to constantly upgrade their service and repel chaos. Segal has this to say about it:
In this environment, Chaos (C) will become a function of both Velocity (V) and Scale (S). The hypothesis is that increase in velocity of new software releases and scale of Dev and Ops organizations will result in the new DevOps equation for Chaos of C~V*S². Since most Chaos will manifest itself in production environments, it will become vital for enterprises to identify the level of constraint placed upon the Operations team, helping to address what changes must be made, and what technology must be introduced, to prevent Operations from becoming a bottleneck to the continuous development cycle.
You can view the original article here: https://enterprisersproject.com/article/2017/1/driving-digital-transformation-through-2017