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Speaking Up: What Encourages and Discourages It

There are hills and valleys to communication. Sometimes it is utterly natural; sometimes it is agonizing. International business speaker Mike Kerr shares examples of both in a post at his blog. First, here are some barriers that inhibit speaking up:

  • Utter lack of trust or no infrastructure for ensuring ideas are sent up the leadership chain
  • Lack of encouragement to speak up, accidentally implying that others’ voices are not valued
  • Overly critical managers or fear of reprisal
  • A perception that speaking up will not change anything

Next are some ways to tear down the barriers to speaking up:

  • Offering employees multiple channels with which to provide feedback (face-to-face, email, anonymous suggestion box, etc.)
  • Having managers set specific hours where they are available for discussion
  • Considering creating a feedback platform to arrange and broadcast employee ideas

For even more tips, you can view the original post here:

About John Friscia

John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

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