Everyone in the business is making technology investments, and IT is not always being involved in those decisions. CIOs are losing ground and authority simply as a result of others’ zeal to stay current. In an article for ZDNet, Dion Hinchcliffe discusses the mentality that will allow CIOs to stay relevant.
Tech on Demand
Paradoxically, a major problem with IT’s ability to lead technology initiatives is IT’s wide-reaching nature. Each area of the business needs its own customized technology solution that will be the right fit, and for IT to fully assist and be reliable in each case will be a massive undertaking. It likely really is faster and in some cases more efficient for business units to make their own technology decisions, instead of wait for IT to make the time for them. And it does not help that IT budget growth remains flat year after year.
Hinchcliffe continues to say this:
…while it’s critical over time for IT’s efforts to match the scale of tech change, it turns out that the size of the IT budget is likely not the most important factor in being a digital leader. Significantly more impactful appears to be the nature of how top organizations think about IT and their role in it. In my experience, most of today’s digital leaders appear to function in novel and highly differentiated new ways than traditional IT organizations.
Thus, a new combined mindset and operational model appears key to fully realizing technology in our organizations.
The mindset he describes however is composed of several ideas we have been hearing for a while now. For instance, he says CIOs must adopt a startup mentality, conducting fast experiments and using a minimum viable product (MVP) approach. They should also approach all new initiatives moving forward with a digital native attitude. And perhaps above else, CIOs must develop a customer fixation.
For a longer discussion, you can view the original article here: http://www.zdnet.com/article/a-new-generation-of-cio-thinking-emerges/