What does the universe have in store for CIOs and IT this year? Well, probably more of the same, but news outlets are going to pretend that 2017 is a crazy new horizon for technology anyway. In an article for InformationWeek, Jessica Davis shares findings from Forrester’s Predictions 2017: CIOs Push for Speed Amid Volatility research. The key term in their research is “customer-obsessed.”
The Usual Turbulence
Yep, CIOs need to become more customer-driven and allow it to drive transformations, just like they have for the past two years. Tech spending will increase by a meager 2.9 percent, and IT budgets will generally remain flat—just like the last several years. Talent shortages will continue. Discussion of augmented reality and artificial intelligence will increase, but probably not in a game-changing way at this juncture. Businesses are increasingly keen on agile and DevOps, another unsurprising but at least welcome trend. These are all pretty underwhelming findings.
Of some interest though is that executive turnover rates are expected to increase, as a result of old mindsets not keeping up with new leadership demands. And another amusing finding is the downfall of bimodal IT:
Forrester has considered bimodal IT strategies — those that call for IT to continue its traditional path and create a separate digital path — to be a mistake. The analyst firm says that CIOs who pursued those strategies “are already experiencing the shortcomings of operating at two speeds. Business peer frustration, polarizing and deteriorating cultures, and unsustainable operational complexities will continue, ultimately spurring most of these CIOs to course correct in 2017.”
So at least IT schizophrenia is on the decline. That is something to celebrate. For more, you can view the full article here: http://www.informationweek.com/strategic-cio/cios-face-changes-volatility-in-2017-forrester-predicts/d/d-id/1327398