Crying in the bathroom or punching someone in the jaw is an ineffective way to express yourself at work. In an article for Chron, Cynthia Measom describes a better way. You should start by getting perspective on your problem by writing out how you are feeling. Decide as a result what you would like to see change or become rectified. Next, set up a meeting with the offending party, and state your case using lots of “I” statements instead of “you” statements. Using a lot of “you” can feel accusatory, which makes people defensive and decreases the odds of you both arriving at an amicable outcome. At any rate, remain calm for the exchange. If the conversation does not resolve the way you would like, you can decide to let the situation go or if you would rather try out your Joe Frasier impression on the person’s face.
You can view the full article here: http://work.chron.com/express-feelings-professional-way-work-4453.html