Change management seems like an easy enough concept: “knowing what needs to change and why.” But it is still overwhelming to start. In a post at his blog, Joe the IT Guy shares some simple steps on how to get started. There are seven tips to keep in mind when initially implementing change management:
- Ensure everyone knows.
- Do not just dive in.
- Gain support.
- Acknowledge preexisting change management.
- Start small.
- Take on an end-to-end view.
- Always be prepared.
More Than Some RFCs
You should make it a priority to communicate with everyone who will be affected by the change why this change is occurring. Highlight the positive notes and why this change will benefit them. Likewise, change management does not need to occur merely because you think it is what all the cool cats are doing. Change should occur in order to fit a pressing business need. Justify it, in the terms of the business, in order to gather support.
IT will likely already be delivering some form of change management. Formal change management does not nor should not replace this preexisting system if it already works well. The current system may even be able to support the new one.
Remember though to never bite off more than you can chew. Initially, prioritize some small changes in order to build some experience and early wins. Tackle changes in the manner that you think balances risk, time, and costs.
Change management is not merely a “request for change (RFC) submission” process. Change management will need to cover: “initial assessment of RFCs; RFC filtering; change assessment by the change advisory board (CAB) if appropriate; change scheduling and build authorization; change deployment authorization; and post implementation review (PIR) and change closure.”
Life happens, which means there are always uncertainties and unexpected issues arising. You can learn from other people’s experiences and attempt to prevent your team from going down the same dreadful path.
You can read the original post here: http://www.joetheitguy.com/2016/05/25/15-tips-for-getting-started-with-change-management-part-1/