Deloitte starts at the top of the page and goes step by step about what should appear in your resume. For instance, if you have an established identity as a project manager, then put that in bold at the top and discuss it as your introduction. Create a value proposition of what you bring employers in the process. Next, include your bulleted work experience, focusing especially on statistics and outcomes achieved. Finish with your education and certifications. “References available upon request” is generally okay to remove anymore, as many employers just expect you to bring reference contacts to the interview. And while including personal interests is generally superfluous, consider adding one or two if you think it will be a fruitful conversation starter.
You can view the full article here: http://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-recruiting-tips-getting-your-resume-read.html