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4 Tips for Delivering the Desired Business Results

Project management is about more than creating work plans or looking into status reports; it more importantly encompasses business outcomes. Successful outcomes are what encourage and entice stakeholders to keep invested in the projects. In a post for Voices on Project Management, Kevin Korterud provides insight on how to shift the project management focus.

There are four tips for project managers to abide by in order to transition towards a focus on business results:

  1. Do not fear business processes.
  2. Define success.
  3. Understand the industry in which you work.
  4. Become comfortable with “design thinking.”

Rather than devoting your entire day to creating “project management artifacts,” diversify with a bit of time conversing with the stakeholders. This conversation can help you to see better ways in which to run a project. When holding conversations with the stakeholders, be sure to take a moment to define what success will definitively mean. There need to be objective criteria to base accomplishments off of so that success is clear and measurable. Take some time out to actually build these processes of measurement.

Even in similar situations, all industries run slightly differently, and being mindful of that and taking time to acknowledge those differences will help dramatically. Investing even a few weeks in a project management course can make all the difference in running the project more efficiently and effectively.

Lastly, about design thinking, Korterud explains:

The concept of “design thinking” originated with companies finding out that while project managers thought they were achieving the desired delivery success criteria of being on time and budget, they were not really producing the desired level of business success from projects…Design thinking gives project managers several approaches to fully qualify the path to business success by techniques such as charting a customer journey, business process brainstorming, business case creation and creative reframing.

Especially when large projects occur and get out of hand, these are the small steps that can make a world of difference. You can read the original post here: http://www.projectmanagement.com/blog/Voices-on-Project-Management/16885/

About Danielle Koehler

Danielle is a staff writer for CAI's Accelerating IT Success. She has degrees in English and human resource management from Shippensburg University.

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