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Fusing Culture and Technology for Faster Business

Technology gives average employees the tools to become extraordinary employees. As Adriaan van Wyk relates in his article for Entrepreneur, the incoming workforce is exceptionally tech-savvy and may work miracles for your company if they are given the freedom to make the best use of it.

Blurring Boundaries

When technology blurs lines, as it has many times in the past two decades, it becomes more difficult to isolate and stabilize such concepts as the “work environment.” The traditional structured environment has given way to weekend app projects and iPhones in the office. This new freedom admittedly causes friction between the workers with solutions at their fingertips and the IT management who still tout process implementations and enterprise-wide tech support. While optimistic about the potential of new technology to improve and accelerate processes, van Wyk is realistic about the challenge of changing workplace culture:

Creating this flexible environment may sound like a no brainer decision, but again, it’s easier said than done. Implementing can be difficult…It may be scary, after all, for those in charge of data protection and quality control to cede ground to business users looking to figure things out on their own. In an entrepreneurial landscape guided by BYOD and BYOA, leadership teams — especially CIOs and their IT staff — rightly worry about the impact of unauthorized technologies that may threaten their data and internal processes.

The Wedding of Culture and Technology

At the intersection of technology and governance is culture. And van Wyk proposes a wedding: a marriage of technology and culture. But if the “father of the bride” is governance, and governance needs to be appeased for this wedding to run smoothly, an additional solution is needed. That is where technological empowerment is tempered by accountability. Workers should be free of barriers, and given the chance to wield the full power and agility they’re used to outside of the workplace. But if that is to be the case, then progress must be measured by impact at a company-wide level.

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About Eric Anderson

Eric Anderson is a staff writer for CAI’s Accelerating IT Success. He is an intern at Computer Aid Inc., pursuing his master’s degree in communications at Penn State University.

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