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CIOs: Join the Strategic Conversation

IT management advisor Peter High really has a finger on the pulse of IT. He met with CIO Insight to discuss his latest book, Implementing World Class IT Strategy: How IT Can Drive Organizational Innovation. Patrick K. Burke conducts the interview with High, who is a graduate of U Penn and additionally moderates a popular podcast, The Forum on World Class IT.

Walking the CIO Divide, Past and Future

The interviewer begins by asking High about the making of the book, which High reveals took a little over a year. All of the book’s suggestions are derived from real strategy sessions with leading CIOs in the field. Its hypothesis is grounded on the tactics and prowess of those CIOs.

Yet at the heart of High’s book is a walk across the great divide that now separates the business-driven CIO of the present from the tech-bound CIO of the past. That journey starts with the recognition of business value and ends with customer strategy that’s borrowed straight from the world of marketing. Starting with a solid foundation in IT metrics like uptime and project delivery, High counsels building up to customer interaction, where strategic endpoints lead to real ideas for IT solutions that deliver business value.

A High Vantage Point

As an adviser, podcast moderator, author, and writer, High is immersed in the world of the CIO. He uses the multifaceted nature of his work to gain greater insights than less engaged specialists, and is able to see the field holistically, integrating many points of view into a working snapshot of contemporary IT.

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About Eric Anderson

Eric Anderson is a staff writer for CAI's Accelerating IT Success. He is an intern at Computer Aid Inc., pursuing his master's degree in communications at Penn State University.

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