The speed of business is always accelerating. Automation can in part be attributed to this trend, especially as it becomes trusted upon in scheduling jobs. Karen A. Frenkel provides a slideshow at CIO Insight counting down various things your business might be able to automate:
- Provision dynamic virtual/cloud systems.
- Streamline development and operations.
- Self-service automation
- Improve big data analytics.
- On-board and off-board customers and employees.
- Preventing service-level agreement breaches
- Automate FTP/SFTP/FTPS.
- Automate help desk and support procedures.
- Streamline reporting.
- Enhance security and compliance.
- Real-time calculations
- Script lifecycle management.
Some of these might be common knowledge to you; some might not. For instance, businesses can automate the process by which new customers are added into a customer relationship management (CRM) system at the point at which the sale is made. Another thing automation can do is provide warnings when a job is taking longer than expected, so as not to risk breaching an SLA. About streamlining reporting, Frenkel writes:
You can streamline and consolidate reporting by using parameters instead of hard coding that results in reports running once rather than hundreds of times. Users also can watch workload performance more closely so IT can quickly identify potential bottlenecks and analyze processing and runtimes.
This just scratches the surface of all the things Frenkel would like to help you do faster. You can view the full slideshow here: http://www.cioinsight.com/it-strategy/infrastructure/slideshows/12-things-enterprises-dont-know-they-can-automate.html