In the naïve days of the dot-com bubble, there was a fast-growing website. Like heads on a hydra, the business kept sprouting new departments when the current way of doing things would not cut it. In an attempt to make things less unwieldy, the IT staff decided to relinquish control of desktops to department heads. This decision threw the doors for peril wide open.
The new product division soon received 75 new Dell desktops. Not long afterward, the network died in midday, even though the infrastructure seemed to be running smoothly. It turned out that Windows XP’s Automatic Update had defaulted to noon, causing every machine to individually download Service Pack 2 at the same time. The employees were lucky to even survive the ensuing carnage!
The takeaway here is that one person or group needs to be centrally responsible for technical details like this. Even in a workplace where everyone has technical knowledge, there is no guarantee that everyone will practice the same foresight. Get your IT in order today, or prepare for horror tomorrow!
This story was originally found at InfoWorld: http://www.infoworld.com/