Donna Fritz says that if you want to stay competitive with giants like Amazon or Zappos, you need to take advantage of the best technology available. The truth is that businesses are just becoming used to the myriad services provided by the big-level players, and it is up to your supply chain to meet these heightened expectations. Fritz has come up with three technology upgrades to make now.
Three Ways to Level Up
- Software as a Service (SaaS) and cloud
- Monitoring and notification technology
- Advanced wireless: voice, data, and GPS and speech recognition
When lacking established infrastructure in a given area, the cloud can provide a quick way to set up logistics operations. Even better, it allows other companies to start accessing data immediately. Meanwhile, SaaS can increase automation to reduce manual labor, increase standardization of functions across trading partners, and it usually comes with regular free updates.
Monitoring and notification technology has become remarkably cheap compared to what has been seen in the past. Real-time tracking has reached a point where stakeholders can be immediately notified of supply chain anomalies, and resolution and next-step messages can be issued in response. Product recalls too can be initiated through a single automated alert, regardless of the number of customers affected.
Because of these multi-use devices, supply chain operators don’t need to worry about maintaining separate, fully charged cell phones, computers and GPS units. More importantly, they don’t have to constantly switch back and forth between multiple single-use devices to accomplish their daily activities. Merging data, GPS and voice capabilities into singular, integrated communication devices can reduce the number of IT systems that system administrators need to support, maintain and repair by 50 to 66 percent according to Intermec Technologies Corporation.
The ability to now give verbal commands to computers has provided yet another dimension to efficiency as well. At Fritz’s full article, she provides test questions for each of these three upgrades, so that you can decide based upon your answers which upgrades you need. You can read it all here: http://www.sdcexec.com/article/11572627/the-cloud-information-storage-and-distribution-channel-may-soon-control-workflow-for-nearly-half-of-the-worlds-supply-chains