It’s time to learn from high-performing project management teams. In this economy, most products just aren’t cutting it. Along with being functional, products have to be user-friendly, universally accessible, intuitive, and beautifully designed. In this CIO article by author Sharon Florentine, Florentine points out traits that top-notch IT product-delivery teams have in common.
Victors Not Victims
When examining project management teams, JAMA Software CEO Eric Winquist and his company discovered that most successful teams saw themselves as “victors” rather than “victims.” Florentine quotes Winquist who says that victors see an opportunity “to innovate and provide a new level of business value for their organizations” in each project. He also adds that IT victors are committed to three things: bringing their people in, empowering their teams, and focusing on outcomes. With a victim mindset, companies become concentrated with controlling production and delivery process that they “miss the mark of what the customer really wanted.”
More Engagement, More Involvement, More Success
Another key to team success is to make employees more involved and more engaged. Doing so will cause team members to feel like they have a sense of purpose and are making a difference. It will also help to build an environment where teams can spend time more innovating rather than focusing on the trivial details of their tasks. It is also important that there is ongoing sharing of information. Increased collaboration and feedback is essential to create a relevant product that customers want and need. As Florentine quotes,
“One challenge with all projects is that the people who provide the requirements often don’t have a picture of what the customer actually needs,” says Kurt Bittner, principal analyst for application development and delivery professionals for Forrester. “The more feedback you can get while the project is ongoing, the better you can do at delivering what the customer wants and needs,” he says.
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