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Do You Make These 3 Communication Mistakes in the Office?

In business, it’s all about c-o-m-m-u-n-i-c-a-t-i-o-n. Morgan Norman, writing for Business Insider, discusses how miscommunication is bad for professional relationships. When you’re done reading this, don’t forget to tell someone else.  

Not Asking Questions

One mistake that is made all too often is that we shy away from asking the questions that are on our mind, feeling that they are perhaps, stupid questions. As Norman states:

If there’s something that is not 100 percent clear to you, don’t be afraid to ask questions to make sure you are on the same page as the rest of the team.

To paraphrase, there are no stupid questions…well, almost none.

Not Following-Up

Sending things like emails into the ether and expecting the desired results to magically materialize is one of the most iconic results of our information age. Somehow, by being so connected technologically, we’ve also become more disconnected. To combat this phenomenon, there’s nothing like a follow-up email, or its equivalent, to ensure that the magical request is received.

Not Explaining the End Result

Giving someone a task without explaining the end purpose of that task puts the employee in an awkward position and compromises the final product. Norman also highlights how communicating an end result can help coworkers understand how they fit into the larger framework of the project.

Not Talking to Co-Workers

Simply being out of the loop by not engaging the people around you is a sure-fire path to miscommunication because, well, it’s the absence of communication. Norman points out the obvious side effect, that this lack of talk-time with co-workers compromises one’s ability to stay informed about vital workplace info.

Read the full article here:

About Eric Anderson

Eric Anderson is a staff writer for CAI's Accelerating IT Success. He is an intern at Computer Aid Inc., pursuing his master's degree in communications at Penn State University.

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