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PM and BA Roles in Requirements and Project Communication

Communication Depends on Role

Communication is the key to project success, but there are different types of communication performed by different roles in each project. This article by Dan Stober, PMP, looks at just what the communication looks like for the roles of project manager and business analyst.

A Complete Communication for Complete Project Success

The project manager must develop a communication plan that covers the entire project: how information is collected, stored, and distributed. The business analyst is much more focused on communicating requirements. While the project is important to the BA, getting the requirements down and understood is the most important element of their work. Between the PM and the BA, a clear line of communication is a must for overall project success beginning with requirements: 

While it is important for the PM to understand the different techniques and how they should be applied during elicitation, the PM should largely be focused on communicating overall project information to stakeholders, not with developing requirements. There are several ways that the PM can work with the BA to ensure that elicitation goes smoothly. Based on stakeholder analysis, the PM can assist the BA in developing a sound requirements elicitation plan. The PM needs to ensure that there is adequate time built into the project schedule to accommodate the plan, and he or she can act as a communication conduit for the stakeholders.

The PM’s role dictates that they make sure the BA’s elicitation plan and requirements team stays on track with the end goals of the project. They should also assure that the right stakeholders are involved and communicated to properly by the BA in order to get the best requirements documentation possible.

Read the full article here:

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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