There are zombies in your office, hadn’t you heard? Well, maybe not the kind your thinking of right now. But that doesn’t mean they aren’t there. This article by Jon Hall discusses a different sort of zombie—the zombies that come when organizations update hardware, software, or embrace new technologies.
The Iron Zombie
For instance, the first zombie discussed is “The Iron Zombie,” or as more commonly known, clunky old hardware. It typically lives in the footwell under sysadmins’ desks or in the corners of network switch rooms, and is dangerous in that is extends ancient support contracts, overheats a small space, and is far from immune to malware.
Another class of zombie is the “Virtual Zombie,” which has this profile:
This modern zombie species is increasingly prevalent, both on-site and off. As well as simply being untidy, they can have all manner of impacts on the business: one forgotten major-vendor database instance, for example, can suddenly make every processor core on the entire physical backend entirely licenseable (including backdated support. At full list price. Scared yet?).
Gartner analyst Philip Dawson, at the Gartner Datacenter Summit in London, in November 2013, stated that 40% of VMs are over 3 years old, with 20% at least 5 years old.
The Growing Horde of BYOZ
One of the more interesting “zombies” that is discussed is called the “Bring-Your-Own-Zombie.” This is particularly interesting as many people in charge if IT Service Management don’t consider how quickly tablets and smartphones can go obsolete, and how those obsolete tools are oftentimes not handed back into IT in order to be cleared of company-sensitive data.
Other hazards with personal devices include simply keeping track of the ones that are still being used, bandwidth being eaten up, and employees selling them off after they get an upgrade (forgetting to remove company intellectual property).
To read all about every kind of ITSM zombie out there, read the full article: http://evolvingitsm.com/2013/12/03/the-zombie-apocalypse-an-it-asset-managers-survival-guide/