Consumer tech has, in the past few years, entered almost every area of business. It drives the way customers interact with companies, how employees manage work off and on-site, and the dangers and risks tied to non-company issued devices. Traditional IT organizations where frightened of this—and the generic tagline of “We don’t need IT anymore,” which is brought up by Frank Palermo in this article, because they had no way of regulating employee’s mobile devices. Now, however, most companies are beginning to or have already embraced the BYOD culture.
In order to be prepared, businesses must design for mobile first—not as an afterthought. Place controls and functions in such a way that a phone screen, a tablet screen and a computer screen are all able to display correctly. CIOs should also consider leveraging the cloud more intelligently:
BYOD programs are great — they let employees use the devices they're familiar with. But, they also come with countless problems such as data security and managed control. Many companies have already implemented mobile device management (MDM) software such as Airwatch, MobileIron, and Good for managed control of devices and applications. While that's good for easily wiping the device if the employee leaves or loses the device, it does not address all of the concerns. There is still the risk of data leakage. Even though VPNs create a secure tunnel for approved applications, rogue apps installed on the device make it vulnerable to security breaches as those apps are not included in the VPN tunnel.
Other tips include protecting and securing mobile devices and being more open to employees using Facebook; particularly in regards to communicating with other team-members and even between executives and staff.