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Why You Need a Change Advisory Board

What is CAB?

CAB is an acronym for Change Advisory Board, and it’s something that an increasing number of organizations are adopting, whether it’s in the form of sit down meetings or just an email mailing list. But what is the CAB really? Greg Sanker offers an explanation. It’s not change management, which concentrates on the entire process of change and making desired changes a reality. Instead, the CAB chooses which changes are the most desirable.

What Does the CAB Do?

The CAB’s main function is to offer advice, specifically to the Change Manager, about the risks and unintended consequences of proposed changes. To do this they:

  • Evaluate proposed change for risks and mitigation
  • Make recommendations to reduce risk
  • Ensure desired business outcomes are documented and well understood
  • Evaluate if proposed change will give intended outcomes without adversely impacting the business

Who is the CAB?

If you are thinking of putting together a CAB for your organization, make sure it includes these essential members.

  • Senior Network Engineer
  • All Operations Managers
  • Service Desk
  • Business Relationship Managers
  • Service Owners

For more on the change advisory board, read the original article at ITSMtransition.com: http://itsmtransition.com/2013/06/whats-an-itil-cab-a-simple-explanation

About Rachel Ginder

Rachel Ginder was a staff writer for CAI's Accelerating IT Success and joined the team in 2013. She also helped with social media and research.

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