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Why UPS Failed to Deliver Christmas Goods

It was not just the weather that sunk UPS’s ambitions of delivering thousands of lately-bought items in time for Christmas. A variety of items played a role in this supply chain break down, according to an article at Supply Chain Digest.

Too Many Good Offers, Not Enough Aircraft

UPS just underestimated how many people would take advantage of the in-time-for-Christmas shipping offered by online vendors in the days immediately preceding Christmas. Toys “R” Us offered shipping in time for Christmas as late as 11 PM on Monday, December 23. Even with workers at UPS putting in 100-hour weeks to keep up with demand, there just were not enough planes available to ship all the items that needed to be sent.

But Yeah, the Weather Really Did Suck

The most efficient supply chain in the world cannot ship something through a wall of snow, and the snowstorm that struck the South and the East caused delays for which there are no clear-cut solution. Next year, the article recommends making the cutoff date for Christmas shipping sooner, as well as either chartering more planes or increasing the cost of just-in-time shipping to prevent another pileup of undeliverable gifts. Read the full article here:

About John Friscia

John Friscia is the Editor of Computer Aid’s Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

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