It was not just the weather that sunk UPS’s ambitions of delivering thousands of lately-bought items in time for Christmas. A variety of items played a role in this supply chain break down, according to an article at Supply Chain Digest.
Too Many Good Offers, Not Enough Aircraft
UPS just underestimated how many people would take advantage of the in-time-for-Christmas shipping offered by online vendors in the days immediately preceding Christmas. Toys “R” Us offered shipping in time for Christmas as late as 11 PM on Monday, December 23. Even with workers at UPS putting in 100-hour weeks to keep up with demand, there just were not enough planes available to ship all the items that needed to be sent.
But Yeah, the Weather Really Did Suck
The most efficient supply chain in the world cannot ship something through a wall of snow, and the snowstorm that struck the South and the East caused delays for which there are no clear-cut solution. Next year, the article recommends making the cutoff date for Christmas shipping sooner, as well as either chartering more planes or increasing the cost of just-in-time shipping to prevent another pileup of undeliverable gifts. Read the full article here: http://www.scdigest.com/ontarget/14-01-06-2.php?cid=7717