If you aren’t interacting with your employees, you’re losing them—simple as that. This article by Jessica Krampe explains how an engaged, happy employee can directly result in an engaged, happy customer. Using the book Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results, Krampe shares the six basic needs of employees, which include:
Also recognizing natural skills and helping employees to implement them will result, as one could expect, in the best possible outcomes from their work. All in all, engagement inspires interaction and passion, which leads to only good things for your employee and company.
Read the full article here: http://www.success.com/article/inspire-your-employees-with-engagement